Review
April 13, 2023

Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sogolytics

I am currently using the program to collect data for my research. I plan to collate this data and collate it using external software.
  • High level of customisability (colours, input options etc.)
  • Free version has many features to experiment with
  • The interface could be improved, be more intuitive for users
  • Formating of survey appearance can be very time consuming
  • Being able to export all data in concise/clear manner
  • Being able to support and provide question types that I require

Do you think Sogolytics delivers good value for the price?

Not sure

Are you happy with Sogolytics's feature set?

Yes

Did Sogolytics live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sogolytics go as expected?

I wasn't involved with the implementation phase

Would you buy Sogolytics again?

Yes

It is suited for less complex surveys where simple questions are required.
It is less suited for more complex surveys where more complex answers are required.

Sogolytics Feature Ratings

Multi-channel customer feedback collection
Not Rated
Product usage analytics
Not Rated
Customer experience dashboard
Not Rated
Customer journey mapping
Not Rated
Churn risk scoring
Not Rated
AI-powered recommendations
Not Rated
Website A/B testing
Not Rated