get the big picture with focus on details
May 10, 2022

get the big picture with focus on details

Manaf Naqouri | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SoGoSurvey

market research and analysis is a very important step to collect preliminary data before defining any action plan and is very crucial in decision-making. SoGoSurvey is a very useful and intuitive platform to run, track and report different surveys in different languages. It is an indispensable tool, especially for big organizations that would like to get the gist of any concept, product, etc. from the public.
  • managing a multitude of surveys
  • Real-time result tracking
  • possibility to download results in different formats
  • translation to different languages
  • changing question after launching the survey
  • adding more question type options
  • extend the functionalities in the free version (free trial)
  • anonymity
  • data visualisation
  • reporting
  • design
  • understand the market
  • define adapted strategies
  • competitive advantage

Do you think Sogolytics delivers good value for the price?

Not sure

Are you happy with Sogolytics's feature set?

Yes

Did Sogolytics live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sogolytics go as expected?

Yes

Would you buy Sogolytics again?

Yes

Microsoft 365 (formerly Office 365), Zoom, Asana
from my experience, I can only highlight scenarios where SoGoSurvey was well suited: data collection to recognize trends, needs, and customer behavior. SoGoSurvey has different packages and a demo version available for enterprise with pro features and premium features that give more control to the user in terms of data segmentation and in-house enterprise deployment

Sogolytics Feature Ratings

Multi-channel customer feedback collection
Not Rated
Product usage analytics
Not Rated
Customer experience dashboard
10
Customer journey mapping
10
Churn risk scoring
Not Rated
AI-powered recommendations
Not Rated
Website A/B testing
Not Rated