DHCP & DNS Easy Management
Updated December 09, 2020

DHCP & DNS Easy Management

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds IP Address Manager (IPAM)

For years, we have used SolarWinds IP Address Manager to keep an inventory of all our networks, both IT and OT, which allows us to have more than 24000 IP controlled at present. The service makes it easier for us to know which networks are starting to have free IP availability problems and other value-added utilities that make routine tasks much easier.
  • Inventory
  • Discovery
  • Management of transient IP
  • DHCP management
  • DNS monitoring
  • Security
  • Networking
  • User Support
  • Develpoment
  • Less support hours
  • Less incidences motivated by DHCP issues
  • Less incidences motivated by DNS issues
We evaluated Efficient and other products, but in a cost/benefit ratio, SolarWinds was the best choice for us.

Do you think SolarWinds IP Address Manager (IPAM) delivers good value for the price?

Yes

Are you happy with SolarWinds IP Address Manager (IPAM)'s feature set?

Yes

Did SolarWinds IP Address Manager (IPAM) live up to sales and marketing promises?

Yes

Did implementation of SolarWinds IP Address Manager (IPAM) go as expected?

Yes

Would you buy SolarWinds IP Address Manager (IPAM) again?

Yes

It works well in areas that already have management procedures, and works worse in those network departments that do not have established procedures.

SolarWinds IP Address Manager (IPAM) Premier Support

ROI

Using SolarWinds IP Address Manager (IPAM)

30 - IT management
IT architecture
Cybersecurity

Operations (core business)
4 - Basic IT skills
  • Address management
  • Inventory
  • Security issues
  • Architecture
  • Monitoring
  • Self sevice
  • Like inventory for equipments (not only IP)
I can't find any functionality not covered for IPAM right now

Evaluating SolarWinds IP Address Manager (IPAM) and Competitors

If I had to restart the process, I would try to weigh much more the simplicity of use and the roadmap against the specific problems of the time of acquisition.


SolarWinds IP Address Manager (IPAM) Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
Problems left unsolved
Always when we need technician or commercial help, the official support service, as well as the community and support forums, are very active and with a very high response time.
One of the examples that come to mind is in case of system updates. Not only is there good documentation, SolarWinds will collaborate with you and guide you through the process of possible problems, before, during, and after the update process.

Using SolarWinds IP Address Manager (IPAM)

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Inventory
  • Search tool
  • DHCP integration
  • DNS integration
  • Logging
  • Reporting
  • Maps
The essential functions are very well thought out and easy to use, the complexity increases, especially in advanced or secondary functionalities, which is why I do not give it as much importance.

SolarWinds IP Address Manager (IPAM) Reliability

We use a little enviroment, so we don't need scalability features yet.
We don't have any issues with availability. Our cluster setup provide us a 99,9% availability that is enough for us.
We have some performance issues at the begining of project, but with support help we made some changes in our architecture and every issues were solved.