Network monitoring made easy using SolarWinds NPM
August 19, 2020

Network monitoring made easy using SolarWinds NPM

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SolarWinds Network Performance Monitor (NPM)

SolarWinds Network Performance Monitor is being used effectively throughout our organization. It's being used across different regions of the world with multiple instances setup. It's able to manage and monitor our entire customer infrastructure proactively.
  • Easy to implement
  • Easy to navigate
  • User friendly
  • Nothing as of now.
We haven't used this feature as of now, but going further we should, because these kinds of features from NPM will help us to monitor the network proactively.
  • Purchased unlimited licenses for full utilization of infrastructure monitoring
  • Saves lot of money compared with other vendor products like HP, IBM, etc.
  • Provides a lot of reports, which are easy to generate and customize with minimal efforts and time
SolarWinds NPM is easy to use, user-friendly, more cost-effective compared with other vendor products, and has very good software product support.
SolarWinds Premier Support reps are quick to take up support cases. The quality of issue resolution is good.
The way support personnel speak and their approach is good. They resolve issues on time.
Personalized support service - 1. Quick to take up cases.
2. Response time is good.
3. Quality of resolution is excellent.
Yes, this feature has helped us a lot. But it is only once a year where we can utilize this option. We would like to have it 3-4 times a year or at least 3 times a year.
We haven't used this since we don't have Enterprise Support.
This is well suited for a company either with medium or large scale infrastructure monitoring. Also, it's best suited even with multiple regions as well.

SolarWinds NPM Feature Ratings

Automated network device discovery
Network monitoring
Baseline threshold calculation
Network capacity planning
Packet capture analysis
Network mapping
Customizable reports
Wireless infrastructure monitoring
Hardware health monitoring