Why I spend my day with SolarWinds
September 03, 2020

Why I spend my day with SolarWinds

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Network Performance Monitor (NPM)

We are using it strictly for our IT department to address issues before they arise. We are able to monitor multiple locations with different resources in every location. We are notified of issues beforehand so we can minimize any downtime. It's amazing to have everything under a single console and get a snapshot view of the big picture of what's going on.
  • It has amazing alerting that you can customize based on every need.
  • It has detailed dashboards that give a very nice overview of what's going on.
  • The SNMP capabilities are off the charts.
  • User management allows every tech to see what they need to see.
  • Ease of setting up alerts
  • Better map views
  • More hardware information without needing to use the MIB Database
  • The less downtime the more revenue your company makes. SolarWinds really makes sure that systems are running 100%.
  • Techs now have less work to do since all information is in one console.
  • One Negative - It's extremely expensive but it does offset the cost and gives a good ROI.
The support is amazing. They are there to help you in any way possible. The OOB is a little tough but it's enough to get you going. SolarWinds comes out with plenty of updates and bug fixes frequently so any bug fix gets addressed. It is very highly customizable not like others that are feature limited.
It is well suited for a NOC that has a lot of resources to monitor, for a big overview. You can choose to monitor only critical alerts or even informational alerts all to your liking. It works well with every vendor to get the correct monitoring. It's amazing to monitor multiple locations.

It is very expensive so if you don't have the biggest environment I don't know if it's the best option for you. Also if you have one location with 2 servers you have to determine if it pays to go through the complicated setup.

SolarWinds NPM Feature Ratings

Automated network device discovery
Network monitoring
Baseline threshold calculation
Network capacity planning
Packet capture analysis
Network mapping
Customizable reports
Wireless infrastructure monitoring
Hardware health monitoring