Pingdom does what it says on the box, and no more or less!
January 18, 2022

Pingdom does what it says on the box, and no more or less!

Eric Pugh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with SolarWinds Pingdom

We host a set of servers that we use for demonstration purposes, and to support ongoing commitment to open source communities by ensuring that they experience great uptime with our servers and services. Knowing that a server is down quickly is key to maintaining uptime. On the flip side, we need a solution that isn't burdensome or requires lots of agents or other integration in a broad set of target servers and services for monitoring. We find that Pingdom is right-sized for us. Not too complex, but sophisticated enough for the vast majority of our use cases. Pricing is right.

Pros

  • Easy monitoring of GET based services.
  • Simple to set up.
  • Nice notifications to email and text messaging.
  • Can also do POST, HEAD and other http verbs.

Cons

  • Configuring a POST with various types of Auth requires a bit more clicking about than is needed, some of the UI is a bit dated.
  • Moving beyond simple checks to multi-step checks (i.e Log in to the site, clicking profile, check images on the profile page) means a big jump in the price tag.
  • Be nice to integrate with more different systems for receiving notifications, it's pretty much just email and SMS.
  • Makes sure people trying out Quepid.com don't experience broken onboarding experiences.
  • Confidence that when I bring up a demo for a customer, it is up and responding!
  • Keeps my cloud-deployed services "warm" by hitting them every minute, so when I go to hit them, they are up and running.
  • Confidence in your infrastructure.
Honestly, NewRelic and DAtaDog aren't in the same category. They are much richer, require much more effort on integration, and what I needed was simple monitoring that didn't run on my laptop!
I gave a middle rating, because I've never used the support.

Do you think SolarWinds Pingdom delivers good value for the price?

Yes

Are you happy with SolarWinds Pingdom's feature set?

Yes

Did SolarWinds Pingdom live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Pingdom go as expected?

Yes

Would you buy SolarWinds Pingdom again?

Yes

Where you are aiming for simplicity in the tool. It's not the full lifecycle or has the features of tools like DataDog or New Relic in monitoring and understanding what is happening in your stack. It's basically a nice PING feature ;-) Hence the name. If you want to monitor all layers of your tech stack, this isn't the right tool. Want to know if some things are up and running, just fine!

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