SolarWinds Pingdom

SolarWinds Pingdom

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.7 out of 100
Top Rated
SolarWinds Pingdom

Overview

Recent Reviews

pingdom

10 out of 10
January 25, 2022
We are currently monitoring the servers on which our Saas based applications are running and we are monitoring uptime, downtime, …
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SolarWinds Pingdom - Just Do it!

10 out of 10
January 18, 2022
We use SolarWinds for a few use cases. Most importantly we use SolarWinds Pingdom to manage our server network down/up status. We've …
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Awards

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Video Reviews

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Pricing

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Synthetic Monitoring

$10

Cloud
per month

Real User Monitoring

$10

Cloud
per month

Enterprise

Custom Pricing

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pingdom.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $14.95 per month
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Product Demos

SolarWinds Pingdom Guided Tour
03:18
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Features Scorecard

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Product Details

What is SolarWinds Pingdom?

SolarWinds® Pingdom® is a SaaS-based web app performance monitoring solution. It provides web app performance and user experience monitoring consisting of four major capabilities:

  1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more
  2. Page speed performance monitoring and page rankings
  3. Synthetic transaction monitoring from the simplest to the most complex transactions
  4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance

SolarWinds Pingdom Features

  • Supported: Uptime Monitoring
  • Supported: Synthetic Transaction Checks
  • Supported: Page Speed Tests
  • Supported: Real User Monitoring (RUM)
  • Supported: No-Code Transaction Recorder
  • Supported: Dashboards & Reporting
  • Supported: Over 100 Probes Worldwide
  • Supported: Developer-Friendly API
  • Supported: Alerts & Notifications

SolarWinds Pingdom Screenshots

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SolarWinds Pingdom Video

Pingdom Guided Tour

SolarWinds Pingdom Downloadables

SolarWinds Pingdom Integrations

SolarWinds Pingdom Competitors

SolarWinds Pingdom Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

SolarWinds Pingdom starts at $14.95.

Datadog, Site24x7 All-in-One Monitoring, and New Relic are common alternatives for SolarWinds Pingdom.

Reviewers rate Usability highest, with a score of 10.

The most common users of SolarWinds Pingdom are from Small Businesses (1-50 employees) and the Computer Software industry.
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Comparisons

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Reviews and Ratings

 (71)

Ratings

Reviews

(1-25 of 40)
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January 25, 2022

pingdom

Fazal Azeem | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Applications monitoring
  • Alerting
  • Reporting
  • sometimes sends false alerts
  • there should be some threshold value for when an application is not reachable, it should alert after 30 seconds and keep sending hello packets for those 30 seconds and if still there is no response, then it should send the alert.
  • too many unwanted metrics.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Monitoring of resources, in particular configuring a specific endpoint
  • Reasonably priced
  • Easy to use interface
  • Support is lackluster and can be slow to respond.
  • Some features of their API are broken and still have not been fixed (Updating maintenance windows).
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Alerting, particularly the integration with PagerDuty.
  • Reporting: the ability to go back and view the history of each status check (including details about every failure) as well as graphs and reports over a longer time period.
  • Weekly uptime report emails are very convenient.
  • Programmatic configuration is possible with a third-party Terraform plugin.
  • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Timeout alerts.
  • Errors that result in non-200 HTTP responses.
  • Alerting us via different methods (SMS, notifications, email).
  • Allowing us to test uptime of internal applications.
  • Allow us to setup alerts that are more complex (not just an HTTP post/get request ... but something that is able to test an application that requires authentication).
  • Everything else is pretty straightforward and robust.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Great uptime monitoring from different locations with flat pricing
  • Great integration with Atlassian Statuspage
  • Weekly reports of uptime
  • Easy to set up transaction monitoring
  • Transaction monitoring could benefit from some sort of protected variables for sensitive information
  • Administration/user management may take some time to get used to
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Global monitoring from regions and locations around the world
  • Ability to tailor monitoring settings and frequency
  • Simple dashboard to see status info
  • Somewhat inflexible when you need to override DNS settings
  • Monitoring non-standard settings or non-web traffic can be a little difficult
January 19, 2022

Pingdom = great

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Uptime = Great.
  • Easy to use.
  • Fair price.
  • Skip all extra stuff, focus on real business around uptime monitoring.
  • Add more steps in price packages between, or charge per monitor setup (flat).
  • More local checkups.
Eric Pugh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Easy monitoring of GET based services.
  • Simple to set up.
  • Nice notifications to email and text messaging.
  • Can also do POST, HEAD and other http verbs.
  • Configuring a POST with various types of Auth requires a bit more clicking about than is needed, some of the UI is a bit dated.
  • Moving beyond simple checks to multi-step checks (i.e Log in to the site, clicking profile, check images on the profile page) means a big jump in the price tag.
  • Be nice to integrate with more different systems for receiving notifications, it's pretty much just email and SMS.
January 18, 2022

Pingdom is an essential

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Allows alerts to be sent via SMS
  • Allows alerts to be sent to large groups of users
  • Reports downtime instantly
  • Pingdom counts paused checks as part of your available uptime checks. If you have 10 checks available in the Starter plan with 9 active and 1 paused, you will either need to upgrade to create more or delete the paused check.
  • (This would be a nice enhancement) When you run out of Pingdom email/SMS alerts for the month, you need to log in to see if any uptime checks are down or have been down in the last day. When you are out of alerts, it would be nice if Pingdom sent an email report at the end of each day to the Owner user of any downtime reported for that day.
Michael Sole | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Uptime monitoring, easy to setup, geographic redundancy and checking, easy to integrate
  • Transaction monitoring, easy to setup, geographic redundancy and checking, easy to integrate
  • Pricing on transaction checks and users is a bit old in style and not flexible enough.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Page speed monitoring and performance grading
  • Identifying performance issues and bottlenecks
  • Providing insights into how to improve website performance
  • Website uptime monitoring and alerts
  • The feature set is not as rich as it could be
  • While a great tool, its a bit pricey for what you get
  • Reports should be more customizable
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