SAM can reduce down time (sometimes completely)
July 10, 2018

SAM can reduce down time (sometimes completely)

Joshua Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

Several departments at my employer use SAM for our application monitoring needs. The best thing about SAM, much like other SW tools, is it's integrated with other SW products. SAM works flawlessly with NPM for server maintenance and monitoring. We are able to quickly address software failures via alerts and reports.

Pros

  • Alerts software failures
  • Integrated with NPM
  • Integration also allows event history

Cons

  • SAM is customizable, almost too much
  • SW relies on it's customer base for direction (too heavily)
  • SAM needs a little too much customization at times
  • Downtime is greatly reduced thanks to alerts
  • NOC can monitor server applications to minimize down time
  • Reports can show trends and historical data
I've never had to use other software, so I can't personally answer this question. I know from reading about other tools that they are mostly very similar though. Thankfully SAM completes our needs (at least for now anyway) so we aren't really using anything else (aside from things that have been inherited).
Any environment where monitoring software is a necessity, could possibly benefit from SAM. Quickly address failures and diagnose events via NPM and SAM. Even if nobody is at the helm watching for failures, SAM/NPM can email alerts so that nothing falls through the cracks. Resource monitoring via NPM can also work with SAM to assist in diagnosis.

SolarWinds Server & Application Monitor Feature Ratings

Application Performance Management
8.3
Application monitoring
9
Database monitoring
8
Threshold alerts
9
Predictive capabilities
7
Application performance management console
Not Rated
Collaboration tools
Not Rated
Out-of-the box templates to monitor applications
Not Rated
Application dependency mapping and thresholding
Not Rated
Virtualization monitoring
Not Rated
Server availability and performance monitoring
9
Server usage monitoring and capacity forecasting
8
IT Asset Discovery
8

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