Wildly functional, difficult for mere mortals to manage and config correctly
August 31, 2018

Wildly functional, difficult for mere mortals to manage and config correctly

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

Our use is company-wide on all of our production servers, network devices and UPSs. Many of the existing servers are old and unreliable. Solarwinds has been deployed to get to the root cause of the routine outages and address some of the SQL issues.
  • Notifications on Node Status
  • Real time performance analysis
  • Ability to view events, services, etc right from the tool
  • The UI needs work. Travelling from function to function is not intuitive. Finding some features is downright difficult e.g. monitored components.
  • Using the default templates for monitored components consumes an enormous amount of licenses unnecessarily. Easy access to the template to add/change/delete components would be a big help
  • Unless you're a powershell developer, much of the rich functionality can't be used. I went onto Thwack to as a simple question how to monitor a service for up/down that is not in the standard template and what I got back was not useful due to the need for powershell. Probably a good answer but nothing that I could use.
  • Difficult to put an ROI on the product.
I would recommend it to a highly skilled network team due to the complexity of the product. If there was a Solarwinds light, it could be of use to a small to medium business.

SolarWinds Server & Application Monitor Feature Ratings

Application monitoring
8
Database monitoring
8
Threshold alerts
5
Predictive capabilities
2
Application performance management console
5
Collaboration tools
1
Out-of-the box templates to monitor applications
1
Virtualization monitoring
7
Server availability and performance monitoring
8
Server usage monitoring and capacity forecasting
3
IT Asset Discovery
5