SAMs best at Monitoring, Alerting and Troubleshooting our environments issues.
December 09, 2018

SAMs best at Monitoring, Alerting and Troubleshooting our environments issues.

Anthony Bouvier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor (SAM) is used across our entire environment - monitoring all servers and providing alerts and information to multiple departments. This addresses and confirms if issues are seen with systems and assists in the troubleshooting at various levels. We also use SAM to provide alerts to application owners and impacted parties to ensure issues are resolved in a timely manner.
  • Provides up/down/reboot notifications via customizable alerts to impacted parties
  • Provides insight on exchange, sql and other environments to assist with troubleshooting
  • Provides historical and forecasting data that can be used to assist with resource or server issues
  • Better seamless integration with vcenter, as in an api plugin
  • Better linkage for virtualization within the home page
  • Better details available for VMs
  • Always assists with alerting and works well
  • Very good for historical information
  • Provides a good "double check" when used with our other reporting tools
  • Good for forecasting
Other than SolarWinds Orion Server and Application Monitor, we have used the Microsoft monitoring solution, System Center Operations Manager SCOM, as well as VMware's Vrealize suite of products. We also use the Dell EMC tool Vipr as well as tools that are built into our virtualization platforms including VBlock and VxRail as well as Dell-Emc, HPE and a variety of other hardware specific solutions. We have not used a product other than SolarWinds Orion Server and Application Monitor that provides the amount of detail in one place nor have we considered changing or using another product.
[Well suited] for customization for alerting; SAM is very versatile and allows very granular alerting and monitoring solutions. With the ability to provide app insight with our Exchange and SQL environments, we are able to drill down to issues and provide valuable data to resolve application problems as they are happening. We also like to use the forecasting ability to ensure that our end users are aware if there will be resource issues forthcoming.

SolarWinds Server & Application Monitor Feature Ratings

Application monitoring
10
Database monitoring
6
Threshold alerts
8
Predictive capabilities
8
Application performance management console
8
Collaboration tools
6
Out-of-the box templates to monitor applications
5
Application dependency mapping and thresholding
6
Virtualization monitoring
6
Server availability and performance monitoring
10
Server usage monitoring and capacity forecasting
8
IT Asset Discovery
7