Works well to see performance and generate alerts
Updated July 14, 2020

Works well to see performance and generate alerts

Alejandro Pineda | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

We use SolarWinds SAM for monitor physical servers for part of our virtual environments and core network elements. We started to use SAM, because we needed to give visibility to the NOC about alerts and made them proactive to avoid a system failure. We create different alerts in order the notify when some abnormal behavior is happening so they can do the work of Tier1 without problem. After a couple of weeks using SAM we realized that we can exploit other functionalities like forecasting, reporting and application monitor. We actually use SolarWinds to create reports and reporting weekly the health of our infrastructure.

Pros

  • Forecasting server behaviors
  • Historical performance reports
  • Correlation of historical data
  • Easy implementation
  • Go community support and online information available for users

Cons

  • Reporting generation when you need to create from zero a report
  • Forecasting server behvior is not to easy to set up
  • Setting up alerts and baselines
  • Now the NOC can immediately know when a failure happens and start the protocol reducing the response time from 1 hour to 5 mins
  • Admin servers have more time to dedicate to others task
  • Planning the future capacities is easier and reduces the time in almost 50% of time
We did not evaluate other products
It is well suited when you only need to monitor basic elements like disk space, RAM and CPU. When you need to go deeper you will need another suite of SolarWinds or you will need to buy the agents for the specific application like Oracle, MySQL, SharePoint, etc. The good and the bad is that you have available all the suites for deeper monitoring, but as always it is not free so you have to expend more money.

SolarWinds Server & Application Monitor Feature Ratings

Application monitoring
8
Database monitoring
7
Threshold alerts
10
Predictive capabilities
7
Application performance management console
9
Collaboration tools
Not Rated
Out-of-the box templates to monitor applications
8
Application dependency mapping and thresholding
8
Virtualization monitoring
6
Server availability and performance monitoring
10
Server usage monitoring and capacity forecasting
8
IT Asset Discovery
9

SolarWinds Server & Application Monitor Premier Support

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