SolarWinds SAM Review
November 04, 2019

SolarWinds SAM Review

Josh Soltis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

We use SolarWinds SAM to monitor, alert and maintain applications across the company. It is only monitored by the IT department but sends alerts to other users as needed.
  • Provides accurate reporting on server and application uptimes
  • Presents data in an easy to read format, which can be customized to user's needs
  • Easily customizable to monitor complex applications
  • Can be complicated to learn, if you are managing multiple products
  • Possibility for information overload and clutter without customization
  • I cannot comment on ROI as I am not involved in financial decisions.
We use SAM to monitor uptime of our SQL reporting services and their usage. We are a small shop, so there are only a handful of servers that require such monitoring. SAM is well suited for this, as, after some customization, we are very plainly able to report these statistics to our users in an easy to digest format.

Additionally, SAM also provides a resource for troubleshooting and analysis should those services require any attention. It keeps a long and detailed history that can be used to help identify trends, issues and make more informed decisions.

SolarWinds Server & Application Monitor Feature Ratings

Application monitoring
10
Database monitoring
10
Threshold alerts
10
Predictive capabilities
4
Application performance management console
7
Collaboration tools
Not Rated
Out-of-the box templates to monitor applications
10
Application dependency mapping and thresholding
7
Virtualization monitoring
Not Rated
Server availability and performance monitoring
9
Server usage monitoring and capacity forecasting
9
IT Asset Discovery
Not Rated