SolarWinds are Warm and Strong
November 05, 2019

SolarWinds are Warm and Strong

Adam Morrison | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

Currently, SolarWinds is being used by our IT engineering team to monitor switches, servers, and devices across our network. We monitor uptime and performance. We also utilize the alerting features to let us know if a server, switch, or switchport goes offline. Without this functionality, we would be blinded to the state of devices on our network.
  • Better up-time of devices. SolarWinds does a great job of letting us know when a system goes offline. Either via a failed ping response or WMI query to the Windows-based server, or even SNMP to a network device.
  • Service monitoring. We have used SolarWinds to monitor Windows services on various machines. It can alert us if the service fails and even restart that service if would like it to.
  • Configuration change. SolarWinds help us deploy switching configuration changes. It also has an HTML based SSH console for switch management that is very convenient.
  • The UI still need a large refresh. The system seems very slow at times.
  • Editing a "node" property is slow and clunky. There are long wait times dues to entire pages refreshing.
  • No PowerShell scripting support to control SolarWinds for mass changes.
  • Employee time spent. We have saved many days by having this tool. It has prevented troubleshooting old issues.
  • The application management portion of this product that allows service restarts has saved employee hours by automatically restarting problematic services until the full root cause can be determined.
SolarWinds is not the cheapest, but it is a platform that you can continue to train on and grow from. Other products do not have the longevity and experience that SolarWinds brings. They continue to fill in any gaps they have with new products and feature sets to improve the quality of their system.
For device up and down alerts or system service monitoring it really shines. The initial setup and the process of adding a node to the SolarWinds system is slow. There are features for mass import to get you going if you have a CSV of devices, but adding them ad-hoc is troublesome.

SolarWinds Server & Application Monitor Feature Ratings

Application monitoring
Threshold alerts
Application performance management console
Out-of-the box templates to monitor applications
Virtualization monitoring
Server availability and performance monitoring
IT Asset Discovery