Sophos Intercept X user experience
April 04, 2025

Sophos Intercept X user experience

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Intercept X Advanced with XDR

Overall Satisfaction with Sophos Intercept X

We are using Sophos Intercept X to protect part of our Windows client, Windows servers and mobiles into our organization. Even though it can provide protection against attacks (be them viruses, exploits, trojans, ....) ita can also provide web filtering and control over the use of some perifherals as usb ports for example.

Pros

  • Even if we haven't had iportant securutiy issues, so far, Intercept X has, generally, a reduced footprint and works well against viruses, peripheral control (usb, external disks) and application whitelisting.

Cons

  • Web filtering sometimes is a bit too aggressive and even if a reputation cange request can be sent not always the change is done. On the other hand, it's possible to manually whitelist websites or urls.
  • Sometimes, the scanning process, gets a lot of resources. As far as we could see, it's randomly happening.
  • We actually chose Sophos Intercept X comparing it's price and performances towards some other vendors. We had a2 yrs ROI with regards some other producs we were using.
Sometimes the Sophos's services takes a lot of resources and it's difficult to avoid a general slowdown of hte client where it's istalled into.
Removing Sophos, if you accidentally delete the client from the central management console is'ts tricy and the the conbsole interface is a bit confusing.
They have almost the same features but we ended up with a better offer for Sophos.

Do you think Sophos Intercept X delivers good value for the price?

Yes

Are you happy with Sophos Intercept X's feature set?

Yes

Did Sophos Intercept X live up to sales and marketing promises?

Yes

Did implementation of Sophos Intercept X go as expected?

Yes

Would you buy Sophos Intercept X again?

Yes

Works well against the commont protection scenarios and peripheral use filtering. Sometimes it's a bit too aggressive. The web interface (EDR/XDR) is a bit confusing and has room for improvement.

Sophos Intercept X Feature Ratings

Endpoint Security
7.6
Anti-Exploit Technology
8
Endpoint Detection and Response (EDR)
8
Centralized Management
7
Infection Remediation
7
Malware Detection
8

Comments

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