Seems to work well.
April 04, 2025

Seems to work well.

Peter England BA MBCS CITP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Intercept X Advanced

Overall Satisfaction with Sophos Intercept X

Intercept X is installed on all of our PCs and laptops, as well as some MacBooks.

Pros

  • Doesn't stress the CPU
  • Doesn't use too much RAM
  • Updates regularly
  • Is unobtrusive to the user.

Cons

  • The alerting could do with some work
  • Sophos central is a little clunky
  • Its more of an insurance, unless you've had an attack it's difficult to do RoI
  • Our annual cost for 300 PCs and 25 servers is around £7000
The agent is very easy to install, and the central cloud management portal is relatively easy to navigate. It's not easy to remediate issues though.

Do you think Sophos Intercept X delivers good value for the price?

Yes

Are you happy with Sophos Intercept X's feature set?

Yes

Did Sophos Intercept X live up to sales and marketing promises?

Yes

Did implementation of Sophos Intercept X go as expected?

Yes

Would you buy Sophos Intercept X again?

No

Intercept X has generally been working OK for us. The product works well in organisations of varying sizes, and has some controls for admins to disable the anti-tamper protection easily. In the last couple of years we've only had one incident where an update caused issues for Windows, but overall it's robust. Plus there's an option for staff to have a personal copy.

Sophos Intercept X Feature Ratings

Endpoint Security
5.8
Endpoint Detection and Response (EDR)
5
Centralized Management
8
Infection Remediation
5
Malware Detection
5

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