Spekit is great for in-solution training!
May 24, 2021

Spekit is great for in-solution training!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spekit

We are using Spekit across our entire organization. We start using Spekit to aide the adoption and training of FinancialForce, which is our new ERP system we adopted in 2020. Spekit has been great for answering those quick questions team members have and providing in-solution guidance when people are trying to navigate the functionality of a complex system like FinancialForce.

Pros

  • Simple and easy to use
  • Ability to use it for simple things and also complex things
  • It's embedded directly in Salesforce and FinancialForce

Cons

  • I get logged out a lot and I don't know how that happens
  • Some of the toggles get in the way when I'm scrolling or on certain screens
  • Integration directly in Salesforce and FinancialForce
  • Easy login with Salesforce account
  • Easy to add new Speks and to update existing Speks
  • Time savings from employees no longer having to ask our ops people lots of questions
  • Efficiency for the user

Do you think Spekit delivers good value for the price?

Yes

Are you happy with Spekit's feature set?

Yes

Did Spekit live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Spekit go as expected?

I wasn't involved with the implementation phase

Would you buy Spekit again?

Yes

Spekit has been great for answering those quick questions team members have and providing in-solution guidance when people are trying to navigate the functionality of a complex system like FinancialForce. What I also like about Spekit is that it's great for very simple tasks like tracking time and providing guidance on how to do so, but also complex tasks like building a project plan.

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