Love Spiff!
March 03, 2022

Love Spiff!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiff

As the Head of Sales, I use Spiff to track our sales as a team, and at the individual level. The Spiff team has taken our quota and commission models and worked to make sure we have up-to-date data and can effectively track commission and adherence to quota. Our users can see their commissions in real-time, and know exactly what they'll be paid.

Pros

  • Incorporate our proprietary commission models
  • Provide an easy to use dashboard
  • Allow for corrections and updates

Cons

  • Reports, I just have never gotten the reports portion to work the way I need it to
  • Allowing for a tracked user to be in more than one group for tracking purposes, but not double count them
  • Allow a separate portion for "house" sales that don't hit any rep for revenue.
  • Commission Visibility for Sales Reps
  • Improved Productivity and Performance
Overall, this is by far the best commission tracking tool available!

Do you think Salesforce Spiff delivers good value for the price?

Yes

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Spiff go as expected?

Yes

Would you buy Salesforce Spiff again?

Yes

Spiff is a great commission tracking product and has served our company well. I loved the initial onboarding process, but wish that the ability to get ongoing support from our account manager was better. Our old account manager was very hands-on. The new one, in the one interaction I've had, sent me a link to read about how to get what I needed. As we all know, the competition is stiff, and a supportive account manager can make all the difference!

Salesforce Spiff Feature Ratings

Sales compensation plan creation
10
Complex sales crediting
Not Rated
Sales compensation process automation
10
Incentive auditing/regulation compliance
Not Rated
Sales compensation dashboards & forecasting
10
Incentive modeling
Not Rated
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated

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