Item: Salesforce Spiff
Rating: 7
Author: Neil Griffin

Overall Satisfaction with Spiff

Use Cases and Deployment Scope

I use Spiff to view monthly commissions based on annual agreement plans that are setup by my employer.

Pros and Cons

Pros

Ability to separate commissions based on different yearly plans
Ability to sum all of the individual commissions into a total

Cons

I would like to receive an email notification when a monthly Spiff commissions statement is due for my review.

Return on Investment

It provides me with the ability to visit a website that is getting data from Salesforce, rather than looking at a spreadsheet done by hand

Usability

Since I have developed web applications in the past, I would say that the web UI has some room for improvement, particularly in the way that you switch between different plan years.

Trust in the Compensation Process

My level of confidence has increased as the integration between Spiff and Salesforce has improved, which, I think, is probably a function of how our Spiff administrators are setting up the integration.

Key Insights

Do you think Salesforce Spiff delivers good value for the price?

Not sure

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Spiff go as expected?

Yes

Would you buy Salesforce Spiff again?

Yes

Other Software Used

Salesforce.com

Likelihood to Recommend

It seems to be well suited for integration with Salesforce. That's where the commission numbers originate from.

Salesforce Spiff Feature Ratings

Comments

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Review of Spiff from the perspective of an individual in sales compensated partly by commission