Item: Salesforce Spiff
Rating: 10
Author: Verified User

Overall Satisfaction with Spiff

Use Cases and Deployment Scope

Spiff has been a game-changer! As we grew, the old manual process couldn't scale. We have multiple Revenue teams with various comp structures, and some complex plans, Spiff makes it easy to automate these rules and stay updated.

Pros and Cons

Pros

Spiff makes it easy for reps and managers to track quota, attainment, and commission, providing visibility
The UX is easy and intuitive to use
The ability to track trends in commission over months/quarters is very helpful in predicting income

Cons

Right now, our salesforce syncs to spiff overnight, and I don't believe there is a way to auto-sync (though it may be a limitation on our side?)

Return on Investment

Commissions are paid consistently on time
Tracking and transparency into comp payouts
Huge time saver for ops team

Usability

The sales training provided at onboarding was very helpful, it's an intuitive tool with a clean UX, the user side is very easy to navigate.

Trust in the Compensation Process

There are no questions around comp now, each deal is clearly outlined and broken down.

Key Insights

Do you think Salesforce Spiff delivers good value for the price?

Yes

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Spiff go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Spiff again?

Yes

Likelihood to Recommend

If you have a very small team (5 or fewer reps), or a very straightforward comp plan, you can probably make do with the old manual processes. But if you're growing, have various team structures and comp plans, and want an easy way to manage commission, I highly recommend Spiff.

Salesforce Spiff Feature Ratings

Comments

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Spiff-tastic!