Item: Salesforce Spiff
Rating: 9
Author: Verified User

Overall Satisfaction with Spiff

Use Cases and Deployment Scope

Spiff is the main way that commissions are paid out. We use it to pay out all commissions on sales deals and one-off bonuses or incentives. It is much easier than recording everything in spreadsheets. It helps us to keep track of deals even if they take way too long to payout.

Pros and Cons

Pros

Organization
Ease of use
Robust reporting and easy to read graphs
top notch end user customer support

Cons

Improving the options for filtering
Removing deals that have already been paid out

Return on Investment

Increased Retention
Decrease commissions processing time
Increased transparency and trust

Usability

I have never run into an issue with Spiff being easy to use. It is one of the most user-friendly software that I have used. The tutorial when you first start is helpful and I have not had any issues with using the product since then. Ease of use is one of the areas I would say Spiff excels at.

Key Insights

Do you think Salesforce Spiff delivers good value for the price?

Yes

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

Yes

Did implementation of Salesforce Spiff go as expected?

Yes

Would you buy Salesforce Spiff again?

Yes

Other Software Used

Grow.com, Lattice

Likelihood to Recommend

If a company needs new commissions software I would definitely recommend they give Spiff a try. It has made everything more transparent and helped to retain talent. Before Spiff using spreadsheets made commissions a mess and no one was sure when they would be paid, Spiff has made everything transparent and set expectations to keep everyone happy.

Salesforce Spiff Feature Ratings

Comments

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Transparency and Ease of Use stand above the rest