Overall Satisfaction with SignalFx
SignalFX is used as the primary monitoring and alerting solution for our infrastructure and application metrics. It is used by engineering and solves the business problem of incident detection and/or prevention.
- SignalFX handles historical metric aggregation exceptionally well, providing a multifaceted approach to event detection based on anomalies.
- SignalFX's cost is incredibly flexible with their pricing model of DPM (data-point per minute) vs the traditional "per host" model that most monitoring SaaS use.
- SignalFX support is responsive and knowledgeable, very eager to help solve your immediate problems.
- SignalFX integrations is vast and constantly growing, making adoption easy even when multiple different open-source technologies are used in your stack.
- SignalFX has room for improvement in UX. With the amount of options available, SignalFX use can be somewhat complicated. They seem to prefer a less-opinionated implementation, which can have its pros and cons. Other solutions like Datadog can be easier to implement, though at the cost of their opinion on implementation and price.
- ROI has increased in terms of availability to our customers because of the preventative detection functionalities available in SignalFX.
- No events of negative ROI have occurred.
SignalFX is a strong competitor in the monitoring SaaS space and provide the basic necessities for production grade monitoring and alerting. Other solutions may offer easier adoption and other helpful features, but will have trouble competing for cost for organizations that have bandwidth to tweak metric ingress.