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Highly Recommend!
May 06, 2019

Highly Recommend!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Modern Advertising
  • Paid Media Advertising
  • Paid Media Reporting

Overall Satisfaction with Sprinklr Modern Marketing

Sprinklr Advertising is utilized by the social media manager role on the digital marketing team in the marketing communications department. It has created efficiencies by streamlining the ad publishing process and reporting.
  • User-friendly interface
  • Continuous updates to platform capabilities
  • Outstanding customer service
  • Speed to implement platform capabilities can be slow at times
  • Social platform reps not familiar with platform
  • Some minor bugs/fixes
  • Streamlined social ad creation process
  • Better reporting allows to find insights
Very easy to contact support and typically receive a resolution within 1 day.
Sprinklr is above and beyond all other platforms currently on the market. No other platform meets the capabilities.
Well-suited for companies who have multiple campaigns running across multiple platforms. Not well-suited for those who do not advertise regularly.