Item: Spryker Cloud Commerce OS
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Spryker Cloud Commerce OS used by our department and implemented on behalf of customers (as we are an agency).

Pros and Cons

Marketing & Sales
Uptodate Technology
Headless Commerce

Decentralized organization
No transparency about the amount of remaining ES days for a specific customer.
Comparatively small developer community.
Sometimes slow response rate.

Return on Investment

As we are an agency, it attracts customers.

Support Rating

Communication always friendly, but sometimes a slow reply rate.
Short and direct ways of communicating (e.g. Mail, Slack, Zoom), but responsibilities not always known.
A complex way of assigning resources and to less resources available.
Detailed documentation is available.

Usability

Rated on behalf of a user (not rated on behalf of a developer).

Key Insights

Do you think Spryker Cloud Commerce OS delivers good value for the price?

Yes

Are you happy with Spryker Cloud Commerce OS's feature set?

Yes

Did Spryker Cloud Commerce OS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Spryker Cloud Commerce OS go as expected?

Yes

Would you buy Spryker Cloud Commerce OS again?

Yes

Well suited for innovative customers with a long list of features and a large budget. Less appropriate for small customers who are looking for a simple and quick solution and for customers looking for a highly individual/specific solution.

Spryker: Perfect system for innovative e-commerce needs

Software Version

Overall Satisfaction with Spryker Cloud Commerce OS