A platform with many options that has to be customized for individual needs
April 28, 2021

A platform with many options that has to be customized for individual needs

Tim Jägers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

B2B Suite

Overall Satisfaction with Spryker Cloud Commerce OS

We want to actively shape the changes in B2B SHK and are setting a big exclamation mark in the market with the shop. Spryker [Cloud Commerce OS] is the right partner to position COLONS.de in the digital market.

As a closed shop, we need specific B2B features that allow larger customers to keep an overview of their purchasing processes.
  • The B2B functionalities are very mature
  • High-performance system that can cope with a large number of SKUs
  • Scalable
  • Simple connection of existing API´s
  • Maintenance
  • Few developers with a lot of experience in the market
  • The CMS functionalities could be significantly more innovative
  • Fast time to market in other countries
  • MVP
  • Magento
  • Shopware
  • SAP c/4hana hybris
We haven't had that many points of contact with support so far, if so, it sometimes took a little longer
  • very pragmatic back end
  • the dashboard should be more functional

Do you think Spryker Cloud Commerce OS delivers good value for the price?

Yes

Are you happy with Spryker Cloud Commerce OS's feature set?

Yes

Did Spryker Cloud Commerce OS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Spryker Cloud Commerce OS go as expected?

No

Would you buy Spryker Cloud Commerce OS again?

Yes

[Spryker Cloud Commerce OS is well suited for]:
  • Microservices
  • Interfaces
  • the separation from the front / back end offers a high degree of flexibility for further distribution channels
[Skryker Cloud Commerce is not well suited for]:
  • The creation of innovative pages is very difficult to implement with the Spryker CMS. It is advisable to integrate a third-party provider here

Spryker Cloud Commerce OS Feature Ratings

Product catalog & listings
8
Product management
7
Bulk product upload
7
Branding
7
Mobile storefront
6
Product variations
8
Visual customization
8
CMS
3
Abandoned cart recovery
6
Checkout user experience
7
eCommerce security
7
Promotions & discounts
8
Personalized recommendations
7
SEO
4
Multi-site management
8
Order processing
8
Inventory management
7
Shipping
7
Custom functionality
9