Item: Square 9 Softworks
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use Square9 primarily to capture and store the following:

Sale Documents
Loan Documents
Servicing-Related Documents
Invoices
Employee Documents

We've integrated their software into several mission-critical areas throughout our organization.

Pros and Cons

Document Storage
Logical Processing

Cold Storage Options
Self Cloud Hosted (Our AKS Instance)
Enterprise License Packages to allow easy Scalability
Weekend Support

Return on Investment

Outages create severe impacts to downstream business processes
Hands-Off bulk document ingestion works well

Alternatives Considered

Laserfiche

Square9 is missing some of the features that Laserfiche offers, some that matter a great deal to our business - but their price point is much more competitive.

Key Insights

Do you think Square 9 Softworks delivers good value for the price?

Yes

Are you happy with Square 9 Softworks's feature set?

Did Square 9 Softworks live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Square 9 Softworks go as expected?

Yes

Would you buy Square 9 Softworks again?

Yes

In my experience our company uses about half the suite available from Square9 - and our volume is already beyond the theoretical maximum that our environment can support in its current configuration. I would like to see some more scalability from them that allows our engineers to squeeze more power out of the platforms and experiment with different architectures to see what suits us best.

Good value for the money

Software Version

Overall Satisfaction with Square 9 Softworks