Great value for the product!

We use Square 9 for AP workflow, electronic storage and to document member information. For me, Square 9 has simplified communication across our billing and member services department by storing all member information in one place making it easy for anyone to access it if they run across that member.

Unfortunately, I can't attest to this much as our members do not receive a direct benefit from this product. However, by being able to receive and store electronic copies of member documents, that is less time that the member has to spend traveling and/or sitting in the office waiting for us to complete their paperwork.

The AP workflow efficiency has dramatically changed the dynamics of this once extremely cumbersome task between departments. Where we used to have to hand deliver copies of documents and obtain signatures for each document from multiple approvers before cutting the check, now they are able to move that document through the web without it ever exchanging hands, yet making it to the same final destination.