Square 9 review
February 06, 2025

Square 9 review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

SmartSearch (legacy)

Overall Satisfaction with Square 9 Softworks

We use it for contracts, applications, AP processing, and document management. These functions speed up our processes greatly. Users are more efficient at daily tasks. Contracts flow quickly and efficiently. We also receive and process applications faster. The document management and OCR allows for archiving documents in an orderly fashion and the ability to quickly recall documents for reviewing or indexing.

Pros

  • Document Managment
  • Contract processing
  • Form creation and implemintation

Cons

  • Some features need extensions installed, would rather be standard.
  • The document management workflows have allowed us to stay up with demand without hiring more hand.
  • We are able to receive and approve more business applications.
  • Contracts are getting approved at a faster rate.
After implementation and fine tuning, we were able to see the value within the first few months. As we add processes it continues to be beneficial.
AP processes have transformed the department. They have become highly efficient at day-to-day tasks. Our document management department is able to index and archive document more easily as well.

Do you think Square 9 Softworks delivers good value for the price?

Yes

Are you happy with Square 9 Softworks's feature set?

Yes

Did Square 9 Softworks live up to sales and marketing promises?

Yes

Did implementation of Square 9 Softworks go as expected?

Yes

Would you buy Square 9 Softworks again?

Yes

We are just scraping the surface of what Square 9 has to offer. AP processing, contract approval process, and application approval process are a few areas we currently use Globalsearch and it has greatly improved those areas and has made them more efficient.

Comments

  • Nick Fugaro | TrustRadius Reviewer
    Thanks for your review! We are glad to hear our platform has improved many of your processes. We appreciate your feedback.

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