Satisfied with Submittable.
June 05, 2024

Satisfied with Submittable.

Jessica Vavra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Submittable

Our Foundation uses Submittable to manage our grant administration processes for two external grant programs (and one internal program for our employees). Before using Submittable, our application process was manual, with a high administrative and IT support burden. Since making the switch to this platform, our efficiency has increased significantly.

Pros

  • Easy to use! Resulting in confidence and independence when using platform.
  • Exporting reports to Excel files makes internal data sharing a breeze.
  • Tech support for grantees frees administrators from resolving issues on their own.
  • Automatic and customizable communications with applicants and grantees.

Cons

  • I'd like to see applications that are in process but not complete.
  • Time is money! Submittable has eliminated many tasks I used to do manually, thus freeing my time for other work.
  • Decreased support calls and emails from applicants- Our applicants are able to successfully access and apply for our grants.
  • No internal IT support needed to use this platform. That team is able to focus on their larger business projects and needs.
After training and launch, I can use Submittable independently. I can do projects, forms, reports, and more, and it's not difficult to learn. And so can my applicants.

Do you think Submittable delivers good value for the price?

Yes

Are you happy with Submittable's feature set?

Yes

Did Submittable live up to sales and marketing promises?

Yes

Did implementation of Submittable go as expected?

Yes

Would you buy Submittable again?

Yes

Submittable has been so helpful on an application requiring a photo. Before using this platform, all my grantees had to email me their photos individually and then save them in a file. Now, the needed file is required to complete an application, and I no longer have to continuously follow up with applicants requesting more info.

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