If you want something unreliable sure payroll is great
January 22, 2024

If you want something unreliable sure payroll is great

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with SurePayroll

I am a user of SurePayroll and I wanted to say I hate it. Anytime there is a holiday the check dates go out of whack by a WEEK. My employees need their checks and when you chat with their support they are unable to fix it and just tell me to wait. They do not have a solution and say once it gets set in the system there is no undoing or changing anything. It is truly miserable as a user.
  • Anytime there is a holiday it will mess up your payroll

Do you think SurePayroll delivers good value for the price?

No

Are you happy with SurePayroll's feature set?

No

Did SurePayroll live up to sales and marketing promises?

No

Did implementation of SurePayroll go as expected?

No

Would you buy SurePayroll again?

No

Not suited to be an online service. Just an orphan child of paychecks that does not get updated

SurePayroll Feature Ratings

Pay calculation
1
Support for external payroll vendors
1
Off-cycle/On-Demand payment
1
Benefit plan administration
1
Direct deposit files
1
Salary revision and increment management
1
Reimbursement management
1