SurePayroll

I am a user of SurePayroll and I wanted to say I hate it. Anytime there is a holiday the check dates go out of whack by a WEEK. My employees need their checks and when you chat with their support they are unable to fix it and just tell me to wait. They do not have a solution and say once it gets set in the system there is no undoing or changing anything. It is truly miserable as a user.

We use SurePayroll to process payroll for 12 different companies.

We used it for payroll only.

This company processes payroll for the business listed and I use Square for another so I can keep some separation and confusion to a minimum when processing payroll. In my opinion, the issue is that one of SurePayroll's tax specialists contacted the EDD directly and moved payments that were directed for my other company and moved them to be used for JC Blu Inc. This of course started the snowball effect of failure to pay notices along with assessments from the EDD for the company Sure Payroll does not represent. By the way, I found out all this information by calling the EDD myself because of a lack of response. Calls to SurePayroll to address this fraud have led to no solution and even the manager who was supposed to call has not after me leaving 6 plus messages. I believe you should stay away from using this company.

I hired a nanny for our two-child nanny share. SurePayroll was the service we chose to use to pay our nanny. Two families set up accounts on SurePayroll, as we each paid half of her salary. SurePayroll cut the checks, produced payroll reports, and filed necessary tax documents.

We are a user of Payroll for over 4 years. This is the 1st time have I really needed support and the service is horrible I have had a case since April 1, 2022, and today May 6, 2022, 25 BUSINESS DAYS, and they are unable to locate where the funds are. The waiting time for a representative is being from 1 hour up to 3 hours. The "Award Winning Customers Service Team" is only good at giving apologies.

We consider that although the application has some vulnerability problems, it has an excellent functionality to perform all kinds of operations in terms of payroll, payments to suppliers and withholdings of special taxpayers from anywhere for the busiest managers. The customer service section is very effective, apart from being very cordial when requesting information or support of any kind; it can be in asking for guidance in problems with payroll payments, taxes and much more without any problem. The usability of SurePayroll is really effective and easy to use, running a payroll operation and payment of the same has never been easier, the adaptation of our administration department with the application has been very fast.

My company started using Sure Payroll approximately three years ago. We were generally happy with the service and performance of Sure Payroll till our account was hacked in October of 2020. To make a long story a bit shorter, someone was able to log in to my Sure Payroll portal, cancel our normal payroll that was just processed and pay themselves a $10,000.00 bonus. They had also opened a new bank account and chose Direct Deposit for their method of payment. Needless to say, this created many problems, starting when Sure Payroll tried to debit my corporate checking account. I was able to stop the debit and immediately called Sure Payroll to tell them what was going on. I was told not to worry....that's when I started to worry.

In December I looked at my tax filings and noticed that all filings had the fraud amount included. I called Sure Payroll again and asked to speak with a manager. The manager promised to get back to me. He later did and told me that Sure Payroll had terminated my account. I am now left with a tax mess that will take me a few weeks to correct.

SurePayroll is being used by our business for payroll and certified payroll. I find it easy to use and easier to manage than any other service we've used in 18 years. Their customer support is outstanding.

We use SurePayroll across the entire organization. SurePayroll solves doing payroll correctly and filing the correct taxes on the state and federal level.

I used SurePayRoll at a small legal service nonprofit that transitioned from a Board Member handwriting checks monthly to the SurePayRoll platform, which ensured we paid our growing team bi-weekly. We decided to use this platform because it was cost-effective and easy to navigate. I was the sole user in the organization, and as we were a small nonprofit, I had many other tasks besides the role of the human resource department so it was beneficial for SurePayRoll to be an easy platform to navigate. The issues that it addressed were helping our organization ensure that our employees were being paid on time and that both we and they had the proper tax documents on time to file.

I've used SurePayroll for the past six years for my community foundation, and I added it two years ago for another nonprofit org for which I volunteer. SurePayroll handles all payroll tax updates, filings, and even preps W-2s. The time I save on the HR portion of my job is incredible. I'm extremely pleased with the SurePayroll product.

SurePayroll is used for our bi-weekly payroll service for the company. It allows direct deposit for our employees and provides necessary information to the workers' comp insurance company. SurePayroll also calculates all required taxes, deducts necessary funds from employee's net pay and directly from employer's account, makes the payments, and files quarterly taxes.

We use SurePayroll to run payroll for our entire company. It handles payroll, tax withholding, 1099 payments and W2s.

I use SurePayroll as an end to end payroll processor and tax collection/payment system. Between client projects and business development, I have limited time for a lot of the important administrative things ... like filing and paying my quarterly taxes and keeping abreast of changes to various federal and state employment laws. SurePayroll handles it so I can focus on other stuff.

It is not used by my organization. I was using it independently to pay my nanny. It solved a business problem for me in that it took all of the work out of paying taxes/withholding to my daycare provider. It made it very easy for me to use without having to think too hard!

We use SurePayroll to pay our single employee who is the main owner of the company. It solves our problems by calculating the taxes owed and making sure the payment is processed and goes through on time every 2 weeks. It has been simple to use and has done exactly what we needed it to.

I use SurePayroll for our bi-weekly payroll and for producing end of year W-2s. It allows me to track our 401Ks, our payroll taxes, bonus payments, and much of our employee personal data. It is the only payroll program used by our company.

Our real estate firm specializes in new construction in Denver, Colorado. We use SurePayroll to process our payroll.

SurePayroll is used to process all payroll for our company. SurePayroll is easy to use from any device (phone, tablet, desktop,) letting me process payroll no matter where I am. They submit all withholding taxes and reports, making sure we are always compliant with all requirements. SurePayroll is a great service for small businesses.

I chose SurePayroll over ADP and Paychex because it was simple to use and was affiliated with Paychex overall. Their pricing was the best for the types of services included in the costs. The user interface is simple and I love that I can process payroll on a cell phone if I'm out of office. It's easy to setup new employee's and run reports. This isn't a complicated setup, but for basic payrolls and smaller straightforward organizations this service can't be beat! I made the right decision, and support on tax issues has been above expectations. They take care of everything and are great at followthrough. In addition, if I need help, I like that I can get someone on the phone with ease. I highly recommend.

I use SurePayroll for Nanny Payroll services and tax preparation. It is used by me and my wife to manage Nanny Payroll.

We used SurePayroll as a payroll services provider, to ensure we complied with all federal and state tax regulations.

SurePayroll is our payroll service. We use it to process payroll for all of our employees (W-2) and payments to our recurring contractors (1099). The service is very automated and allows us to process payroll in a few minutes at an affordable price point that beats everyone else in the market. We do not use their 401(k) services and outsource that to another firm. They also process quarterly and year-end payroll related filings.