Easy-to-use Survey Tool
July 18, 2018

Easy-to-use Survey Tool

Jess Messenger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SurveyMonkey

We utilize SurveyMonkey to develop surveys for on-site events such as trade shows. We also use this program to create surveys for clients to administer on their own.
  • SurveyMonkey provides reports that are easy to read and understand
  • Building surveys in SurveyMonkey is fast and easy
  • SurveyMonkey makes it easy to administer surveys with a kiosk mode
  • If you are new to this program it can be difficult to build surveys where only certain respondents see certain questions (ex: skipping to question 6 if they answer “no” to question 1). However, the “logic” function is a great one to use.
  • SurveyMonkey has allowed us to administer surveys quickly and cost efficiently.
  • We’ve been able to get a lot of clients excited about surveys and deliver some exciting results around niche audiences that we’ve interacted at tradeshows.
  • Customer Surveys
SurveyMonkey is great for building, administering and reporting on survey results. It can be used easily on-site for in-person surveys and the link can also be shared to promote a survey online, in an e-newsletter, or even internally.

SurveyMonkey Feature Ratings

Survey templates
8
Custom logo/branding
7
Changes to live survey
8
Question design help
9
Multiple question types
10
Survey logic flexibility
9
Response tracking
10
Data export
10
Standard reports
10
Custom reports
Not Rated
Analytics
10
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
9
Access controls
9
Compliance
9