SurveyMonkey
Top Rated
SurveyMonkey
Top Rated
SurveyMonkey
Starting at $27 Per User Per Month (billed annually)
View PricingOverview
What is SurveyMonkey?
SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer...
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Awards
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Popular Features
View all 16 features- Multiple question types (72)7.676%
- Response tracking (71)7.171%
- Survey templates (69)6.868%
- Standard reports (71)6.666%
Reviewer Pros & Cons
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Pricing
View all pricingBusiness Plan - Team Advantage
$27
Cloud
Per User Per Month (billed annually)
Personal Plan - Advantage Annual
$34
Cloud
Per User Per Month (billed annually)
Business Plan - Team Premier
$89
Cloud
Per User Per Month (billed annually)
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.surveymonkey.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is SurveyMonkey?
According to the vendor, SurveyMonkey is trusted by 98% of Fortune 500 companies and is used in over 350,000 organizations. Additionally, the vendor says SurveyMonkey’s people powered data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation.
SurveyMonkey Features
Survey Format & Appearance Features
- Supported: Online surveys
- Supported: Paper surveys
- Supported: Survey templates
- Supported: Survey library
- Supported: Themes
- Supported: Custom logo/branding
- Supported: Single page survey
- Supported: Progression bar
- Supported: Responsive design
Survey Content Features
- Supported: Multimedia content
- Supported: Drag-and-drop editor
- Supported: Changes to live survey
- Supported: Question bank
- Supported: Question design help
- Supported: Multiple question types
- Supported: Matrix questions
- Supported: Translation/multi-lingual
Survey Logic Features
- Supported: Survey logic flexibility
- Supported: Response requirement/validation
- Supported: Skip logic
- Supported: Conditional questions
- Supported: Question branching
- Supported: Piping logic
- Supported: Randomization
Survey Reporting & Analytics Features
- Supported: Response tracking
- Supported: Data export
- Supported: Real-time results
- Supported: Standard reports
- Supported: Custom reports
- Supported: Visualizations
- Supported: Analytics
Survey Integrations Features
- Supported: CRM Integration
- Supported: Social media integration
- Supported: E-commerce integration
Survey Automation Features
- Supported: Notifications and alerts
- Supported: Calendar/scheduling
- Supported: Follow-up emails
Survey Distribution Features
- Supported: In-tool invites
- Supported: Email distribution
- Supported: Cross-channel distribution
- Supported: Anonymous responses
- Supported: Vendor-offered crowdsourcing
- Supported: Unlimited questions per survey
- Supported: Unlimited responses per survey
- Supported: Respondent restrictions
Survey Administration & Security Features
- Supported: Multiple users
- Supported: Access controls
- Supported: Compliance
Additional Features
- Supported: NOTE: Features vary by plan. See details here: https://www.surveymonkey.com/pricing/details/
SurveyMonkey Integrations
SurveyMonkey Competitors
SurveyMonkey Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Frequently Asked Questions
SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.
Reviewers rate Multiple question types highest, with a score of 7.6.
The most common users of SurveyMonkey are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(1003)
Attribute Ratings
Reviews
(1-25 of 101)- Popular Filters
Companies can't remove reviews or game the system. Here's why
July 09, 2022
Only 2 devices per account?!
Score 2 out of 10
Vetted Review
Verified User
- Know you can only have 2 devices on an account, and price shop accordingly
- It helped to determine if our business was going to switch to a new payroll software based on the employee feedback of whether one of its main features would actually be wanted or not.
- It helps to improve individual instructor's classes based on survey feedback from our clients.
- It helped us to gauge the interest in whether or not a pool of people wanted to become instructors.
February 23, 2022
Utterly Pointless Product
Score 1 out of 10
Vetted Review
Verified User
- Negative only. We've asked for member feedback we can't see
- Negative only. We have to pay to see results to a very basic survey
- Negative only.
December 30, 2021
[In My Opinion, I Think They're] Frauds - [I believe You Should] Be Careful [of] the Renewal Conditions
Score 1 out of 10
Vetted Review
Verified User
- [In my experience, the] data is very hard to manage to help bring [it to a] consensus. For a 5 minute survey, [I believe there is] too much work outside of the application [that] has to be done to reconstruct the data.
September 05, 2021
And the SurveyMonkey says........
- We have been able to design engagement programs based on survey feedback
- We have been able to make decisions that impact our organization based on feedback
- We were able to use the survey to collect unbiased data in selecting a new HCM
August 03, 2021
Survey Monkey, Fast, Simple, Convenient
- You can create free surveys so in some cases the ROI is fantastic as it is essentially a free tool.
- There are better platforms for gaining serious responses, I think Prolific does a better job of getting market data.
- If you are willing to spend money the premium features do make your surveys feel more serious and give them a more professional look.
- Because the interface is mostly intuitive you can get a decent ROI in time-saving from users that don't create surveys often.
July 29, 2021
Super Easy Survey Creation
- Creates a quick and easy way to capture client satisfaction data
- Saves time in analyzing and tabulating results
- Time saving in general is the biggest ROI compared to other tools
July 06, 2021
SurveyMonkey, easy and fun enough for a monkey.
- Assurance on direction
- Engagement with customers
- Customers feel their answers are impactful
- Account managers can get data to help sell other services and fulfill needs
June 24, 2021
SurveyMonkey is a great value
- Has helped us make decision[s] on where to make improvements to onboarding.
- Has helped us get a handle on employee satisfaction.
- Has provided valuable insights into employees true feelings on leadership.
June 18, 2021
SurveyMonkey is Worth Trying
- It has saved me time, which is my most valuable resource
- It has increased participation in company feedback also
June 14, 2021
SurveyMonkey - simple and user-friendly
- Gain insight from clients
- Receive feedback about specific events/projects
- Easily able to get a pulse from internal staff
June 11, 2021
SurveyMonkey Review
Score 1 out of 10
Vetted Review
Verified User
- While I find their product useful, the cost is prohibitive for more advanced features.
- [I feel like] they ripped me off! $900 down the drain...
May 18, 2021
Easy to use software to build surveys, quizzes, internal 360 reviews, and much much more!!
- SurveyMonkey has a positive impact on our organization by allowing us to gain insight to our team through the 360 evaluations.
- We have had positive ROI from our client polling questions which have directed new products or services that we offer.
- The analytics were an awesome way to filter and export responses so that our management team could evaluate the information.
May 17, 2021
Survey says.... Totally disappointed
- Negative impact due to hidden costs
- Not upfront about how limited the features are for 'free' version
May 13, 2021
Better options out there
- If you're looking for enterprise grade HIPAA compliance, look elsewhere. Servers aren't in the US.
- Has some cool tools and widgets.
May 13, 2021
Beautiful and modern survey forms
- This service allows you to save costs for technical specialists, since it can be used by a person who does not have special knowledge.
- The speed at which we can develop, program, execute and generate actual usable results provides significant value, particularly when we need fresh numbers to illustrate a point.
- The fact that we can execute a research project so quickly means that new research is always a primary option when we're developing campaigns. That's a huge value proposition.
May 12, 2021
Easy data collection and data review!
- Improved ability to address customer feedback
- Improved employee engagement
April 29, 2021
Global leader in online survey projects
- Identification of potential opportunities and threats that may have been missed
- It has helped discover the strengths and weaknesses of our competitors
- Testing the market has enabled us make sound business decisions and minimize investment risks.
- It has helped us spot emerging trends in the industry and exploit them.
April 28, 2021
A must-have tool for research
- Prevents us from implementing something without knowledge of audience reactions.
- It allows us to understand the points for improvement.
April 16, 2021
SurveyMonkey excellent for staff feedback
- its a great way to get feedback and most people say the survey format is very easy to understand
- dont really measure ROI but its defintely been a helpful tool
April 14, 2021
SurveyMonkey takes the cake
- Great investment to maximize productivity
- Easy to use, even for the greenish people on the team
- Convenient way to send surveys
- Quick design process
- Good reporting features
April 14, 2021
Quick, easy insights
- We've only used the free version, but it's helped us gain helpful insights from employees.
April 13, 2021
Once you try SurveyMonkey, you'll be hooked
- Low cost, limited implementation effort, great insights