SAM - A great purchase if you need enterprise environment managed and imaged.
October 30, 2015

SAM - A great purchase if you need enterprise environment managed and imaged.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

7.

Modules Used

  • Software Licensing

Overall Satisfaction with Symantec Asset Management Suite

With a previous company, we used Symantec Asset Management to keep count of licenses, and ensure that we were compliant. We also used the reporting tools to provided detailed reports on both assets and licenses and issues that may be present on a weekly basis.
  • Reporting. The reporting tool can allow down to a granular level. This is important for pinpointing the issues that arise in the infrastructure.
  • Updating. It was easy to update the software. I never had any issues with patches that arose.
  • Ability to tie into and be supported by RHEL, CentOS, and any other Unix based OS. I know that they could tie into some different systems, but weren't truly supported.
  • Altiris was how we deployed to multiple computers all at once, Altiris Agent sometimes stops, and can be an issue to have it update in the Console.
  • Positive - saved our help desk hours due to having a common image pushed across the environment.
  • Positive - kept track of all licenses so that we didn't over purchase items.
  • Positive - saved money on labor due to less people needed to image machines, and decreased hours of imaging.
Used FOG for deployment, and SAM is much more robust.
SAM is appropriate at enterprise level. Deploying to 100+ machines at once is a huge bonus when working in IT. Automation of this process saved hundreds of man-hours.