Help Desk

Web and Video Conferencing

Customer Support

Changelog

Mind Mapping

Mobile App Development

Development

Business Intelligence (BI)

Collaboration

Corporate Performance Management (CPM)

Desktop Publishing

Enhanced 911 (E911)

Manufacturing Execution

Org Chart

Smart Spaces

VoIP

Enterprise

Accounting

Cryptocurrency Mining

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Credentialing

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Cloud Storage

Endpoint Encryption

Fraud Detection

HTML Editors

In-Memory Databases

Incident Response

Integration Platform as a Service (iPaaS)

Network Operating Systems

Network Performance Monitoring

Routers

SIP Trunking

Storage Area Network

System Monitoring

Technology Scouting Software

Traffic Switching

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Content Marketing

Customer Reference Management

Data Management

Digital Signage

Email Marketing

Marketing Automation

Online Reputation Management

Social Login

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Quote to Cash

Sales

Auto Repair

Emergency Notification

HIPAA Compliance

Home Health Care

Insurance Agency Management

Intelligent Document Processing

OSS/BSS (Operations Support/Business Support)

Retail Analytics

Smart Cities

Vertical-Specific

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Easy-to-use interface: Users have consistently found the web-based GUI interface of Symantec Asset Management Suite to be user-friendly and easy to navigate. Many reviewers appreciated the comprehensive inventory provided, which includes detailed information about the software and hardware of each asset.

Effective compliance management: Several users praised Symantec Asset Management Suite for its ability to ensure compliance of IT assets. They mentioned that managing licenses, renewals, permits, and other legal aspects of software and assets can be a complex task, but the software proved reliable in achieving control over these assets.

Centralized resource management: The Altiris Asset Management Suite was praised for providing a single pane of glass to manage and view all resources within an organization. Reviewers particularly highlighted the Resource Association Diagram feature, which allows visualization of relationships between assets, users, locations, departments, and cost centers.

User Permissions: Some users have experienced problems with user permissions after updating the software, resulting in the need to redo permissions for users each time. This has caused frustration and extra work for these users.

Job Deployment Issues: There have been reports of difficulties pushing jobs out to computers, sometimes requiring manual installation of updates. This slows down the process and adds complexity for users.

Console Functionality: Users have mentioned difficulty determining if a job is running or not, as the console may freeze or incorrectly report that the job is running when it's not. This lack of clarity creates confusion and can lead to inefficiencies in workflow management.

Symantec Asset Management is widely used by IT departments to streamline software updates and installations. Users rely on this software to keep their computers up to date by pushing out software updates or remotely installing software when needed. Additionally, the product allows for remote control of computers, enabling users to assist colleagues or troubleshoot issues efficiently. Symantec Asset Management also offers robust reporting capabilities, allowing users to generate reports based on specific criteria such as comparing the number of computers with different versions of Office installed. This feature assists in tracking assets company-wide, including laptops, desktops, and printers, providing accurate information and alerting the IT department of any inactive or problematic computers.

While the agent is installed on every machine, only a select few users actively run reports and access machine information. In some cases, there may be a dedicated person responsible for managing the software and overseeing asset tracking and optimization. For businesses without an existing asset management solution, Symantec Asset Management proves instrumental in addressing various business problems. It helps track machines, run reports, and optimize hardware usage effectively. However, it's worth noting that utilizing this product requires significant overhead resources and a dedicated position to manage it efficiently.

Symantec Asset Management is relied upon by organizations to take control of IT assets effectively. It aids in conducting audits, ensuring compliance with licensing agreements, and reducing software licensing costs and vendor penalties. This comprehensive software tool is implemented company-wide for tasks like desktop imaging, application rollouts, and operating system updates. Companies often choose different Symantec products depending on the specific task at hand, with Altiris being an effective choice for managing assets, software, and patching needs. Among its many benefits, Symantec Asset Management plays a crucial role in keeping count of licenses across the organization while providing detailed reports on assets and licenses.

Symantec ITMS fills several essential gaps within organizations when it comes to patch and vulnerability management, software licensing, and audit control. Users greatly rely on the advanced reporting capabilities of ITMS to generate real-time, actionable data for software management, reporting, provisioning, and asset control. Whether it's tracking inventories or ensuring compliance with licensing agreements, Symantec Asset Management proves accurate and useful in large environments. However, due to its comprehensive nature, it requires a dedicated team member to manage it effectively and maximize its potential for optimizing hardware usage and minimizing costs.

Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management.

Starting Price

ServiceNow IT Service Management

Micro Focus Asset Management X (formerly HP Asset Manager) is enterprise-class IT asset management (ITAM) solution acquired by Micro Focus from Hewlett Packard Enterprise, supporting change and configuration management and license management.

OpenText Asset Management X

Symantec Asset Management Suite

Software Asset Management (SAM) Tools helps manage and organize IT assets by automating tasks related to managing software such as patch and license management, inventory tracking (and locating inefficient use of licensed software), establishing policy, and lifecycle management.

Software Asset Management

Likelihood to Recommend

Data Sheet on Symantec Asset Management Suite

ITMS 8.0 – Software Asset Management Overview

This video provides a technical overview of the software license compliance and software asset management features found in Symantec IT Management Suite 8.0 including enhancements and improvements in the following areas:
• Symantec License Compliance and Management 
• Software Management Interface / Console Views
• License Types and License Rules
For additional information on Symantec IT Management Suite 8.0, go to:
http://www.symantec.com/it-management-suite

Accounts Payable

Features found in accounts payable software products

Vendor Management

Holds information related to vendor terms and contracts.

Software Asset Management features aid in handling software acquisition and management.

License Tracking

Track software licenses to ensure compliance with usage rights and avoid penalties for non-compliance.

Software Inventory Management

Automatically discover and inventory software installed across the organization's network to monitor usage and track versions.

License Optimization

Identify underutilized licenses or opportunities for license consolidation to reduce costs and optimize software usage.

Compliance Reporting

Generate reports to demonstrate compliance with software licensing agreements during audits or reviews.

Software Usage Monitoring

Monitor software usage patterns and identify areas where licenses may be overused or underused.

Contract Handling

Manage software contracts, agreements, and renewal dates to stay informed about licensing terms and obligations.

Automated Notifications and Alerts

Receive alerts and notifications about upcoming license renewals, compliance violations, or changes in software usage.

Integration with IT Systems

Integrate with existing IT systems, such as asset management tools or configuration management databases, for a comprehensive view of software assets.

Cost Optimization

Analyze software spending, identify cost-saving opportunities, and make informed decisions about purchasing and renewing licenses.

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