Overall Satisfaction with Teamspective
Our employees are the core of our company and therefore it is very important for us to have constant and reliable understanding on peoples wellbeing any different areas. Teamspective provides us an easy and convenient way to collect and analyse pulse from our employees from multiple different angles. Even the analytics and reports are extremely broad and in-depth, still the respondents experience is easy and light. Responding to surveys honestly takes only few seconds per pulse.
- Easy of use
- In-depth analytics based not only on direct question to answer, but the broad analytics database in background that links the questions to scientifically studied relations to broader analytics. As an example the importance of feedback and its correlation to motivation and wellbeing
- Ease of implementation
- Constant development of the tool in collaboration with other customers and Teamspective
- Customer support and customer relationship management by the whole Teamspective team from Founders to developers
- Not sure if this is already covered, but maybe some improvement on user and group management features. I think currently the user management is only handled from TeamSpective. Could for example Google Workspace user and group details be used with TeamSpective directly?
- Ease of use
- In-depth analytics and reports from individual team to company level
- Ability to ask feedback not only from our own employees, but from our customers and partners as well
- Great tool to be used as a basis in our 1to1 discussions
- Always up to date understanding of our employees current feeling and ability to act on possible issues early enough
- 100% importance on employee wellbeing
- Ability to really act early enough to prolong employee tenure
- Easy to see status from team to whole company level in one glance
- Much more detailed than simple Slack questionnaires.
- Ease of use
- Ease of implementation
- Constant development based on the customer community feedback
- Vendor that is easy to work with in every level, from developers to founders
- With Slack integration responding the surveys honestly takes only few seconds per survey
- This tool can and is used from individual 1to1 discssions level all the way to setting company level OKR´s
Do you think Teamspective delivers good value for the price?
Yes
Are you happy with Teamspective's feature set?
Yes
Did Teamspective live up to sales and marketing promises?
Yes
Did implementation of Teamspective go as expected?
Yes
Would you buy Teamspective again?
Yes
Using Teamspective
120 - Executive management
Marketing
People team
Developers
Designers
Sales
Team Leads
Finance
Operations
Marketing
People team
Developers
Designers
Sales
Team Leads
Finance
Operations
2 - When mentioning 2 support people I mean the people that has administrator access to the system. Of course everyone acting in Teamspecitve team-admin role can be understood also as support people. In Summary what can be said, that after the implementation together with Teamspective staff you really don´t need too much support personnel for this tool to be used. Very self guiding and easy to use
- Ease of use
- In-Depth analytics and reports
- One glance in-depth summary from team level to whole company level
- We wanted to set company level OKR targets as well using Teamspective. These includes Wellbeing and Psychological needs, Learning, Collaboration and processes and eNPS. An all of these we wanted to improve and set Key Results and actions points to improve the results even more.
- We use this tool in multiple team levels: 1. Internal teams, 2. Customer teams, 3. project teams
- To hook up even more customers, partners and other stakeholders
Evaluating Teamspective and Competitors
- Price
- Product Features
- Product Usability
Prodcut Usability is one of the most important ones. Teamspective is very well received by our employees as it is easy to use and does not create any extra burden to survey respondent.
Would still go with Teamspective! :)
Teamspective Implementation
- Implemented in-house
Change management was a big part of the implementation and was well-handled - Be transparent, educate staff, bring out the benefits, communicate, communicate, communicate.
Teamspective Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
This is not needed with Teamspective.
Yes - Since we have been with Teamspective as one of their early customers surely there have been some minor bugs or dev ideas. On all of these Teamspecitve -team have responded very rapidly.
We have direct connection with Teamspective team in our joint Slack channel so all thoughts, ideas, bugs and other development topics are discussed actively and rapidly through that channel.
Using Teamspective
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- One glance summary of the whole company or the selected team
- Provided playbooks on possible challenges in team/company level that can be used and provides good hints/ideas on how to tackle each problem.
- Easy and fast of use by the respondents.
- hmmm.... None so far
Yes - Mobile interface is well planned and scales very nicely on different mobile devices