Teamspective helps our people give professional-level feedback independently, effectively and respectfully.
December 08, 2022

Teamspective helps our people give professional-level feedback independently, effectively and respectfully.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Teamspective

Teamspective helps with several different business problems:
1. Peer feedback feature we use as a method to increase feedback in a project-based organisation where people don't have managers who could support them with their daily learning. The feedback feature helps our people to give peer feedback to each other, and through that, it supports everyone's self-development.
2. Teamspective's praise function we use as integrated into our Slack. Teamspective activates our people to give recognition to each other.
3. We use Teamspective's survey as a bi-weekly questionnaire. Teamspective helps our HR to stay on the pulse of employee wellbeing and satisfaction.
  • Support with developing employee-led feedback culture
  • Listens to their client needs and modifies the product based on the needs
  • Easy-to-use, for both the admin and the normal user
  • Slack integration - works very well
  • Performance evaluation feature that would match perfectly with project-based organisation needs (I think all feedback tools should improve in this!)
  • Pulse surveys
  • Seamless Slack integration
  • Peer feedback
  • Praise function
  • Teamspective has helped in building our feedback culture, which is often mentioned by our employees as one of the positive things in the company.
  • Teamspective helps our people give professional-level feedback independently, effectively, and respectfully. Feedback skills are important for any professional today.
We did a wide comparison and ended up using Teamspective as we felt that they are offering exactly those features we needed but nothing "extra," meaning we only pay for the things we need. Also, Teamspective seemed simple enough, and on the other hand, we appreciated their strong investments in developing the product based on customer feedback. The biggest differentiator to the average feedback tools is that Teamspective is not manager-led, so employees will become masters of their own development.

Do you think Teamspective delivers good value for the price?

Yes

Are you happy with Teamspective's feature set?

Yes

Did Teamspective live up to sales and marketing promises?

Yes

Did implementation of Teamspective go as expected?

Yes

Would you buy Teamspective again?

Yes

I have also recommended Teamspective many times! I think it's the best choice for a modern organisation who wants to support its people to take responsibility for their learning & development and not just passively wait for managers to do that. Teamspective integrates very well with Slack, so I recommend it to everyone who wants to have the feedback tool as a part of their other tools that are already used daily by the employees.

Teamspective Support

Teamspective answers quickly and really puts an effort to fix a problem. There have been several requests for the product to support our use cases that Teamspective has made true.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No, there is no premium support offered but also not needed as the normal support works just well.
Yes - Yes, very quickly, always within a working day.
Already from the first interactions, Teamspective has wanted to go the extra mile to create features that are crucial for us. I feel each time I contact them, the service we receive is top-notch.