TeamSupport Review
Updated November 26, 2014
TeamSupport Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamSupport
Pros
- I love the that it is online and no software is needed to access it at work, at home or traveling
- Very easy to use to update case notes and contact customers
- Establishing ticket priority is very simple.
Cons
- The only thing I would like to see is some filtering for ticket status/type when in My Tickets.
- Improved response time with customers.
- Increased issue tracking and visibility.
Comments
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