Casual User, Very Much Like It
September 17, 2015

Casual User, Very Much Like It

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

unknown

Modules Used

  • unknown

Overall Satisfaction with TeamSupport

TeamSupport is being used by one department to manage a large workload. It allows specific tasks to be assigned and prioritized among the team, and allows other teams to put in tickets to alert the team that work needs to be done.
  • It is very easy to use.
  • It is efficient.
  • It has plenty of features to allow the tasks to be prioritized and sorted.
  • I have not identified any, but I only use it for a limited function.
  • TeamSupport was already being used when I started, so I don't know what improvements it made to our previous process, but I like it a lot.
  • None
I have not tried any other product.