Team Support Review.
September 21, 2015
Team Support Review.
Score 5 out of 10
Vetted Review
Verified User
Software Version
Version: 1.8.0.3618.1922
Overall Satisfaction with TeamSupport
TeamSupport is used at Real Pro Systems as a CRM system, but also to track our customers support work orders through to completion. We used to use an old outdated CRM system, that handled billing as well. This old CRM was not reliable nor did it handle customer requests competently.
- Work Order Management
- Client Communications
- Internal Knowledge Base
- Customer Support
- Bug Fixes
- Load times and Outages
- Unable to say, as I work in Support/Graphics
- Driven
TeamSupport is a far superior CRM system, although it's missing any options or support for billing.