Great option for flexible and fast paced teams with a handful of simultaneous projects.
Updated June 05, 2022

Great option for flexible and fast paced teams with a handful of simultaneous projects.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Project

Overall Satisfaction with Teamwork

We used Teamwork to manage all customer onboarding projects in the org along with special customer requests that relied on a team of people who would process the requests. Since Teamwork doesn't have templated projects that suit our needs, we built our own that we copy and then update based on the client, the request, and the actions that need to take place. This allowed us to easily recycle our process which simplified our project management process.
  • Task burn down tracking.
  • Task and milestone progress and alerting.
  • Team management tools.
  • Project categorization.
  • Accountability management.
  • Performance of the interface - can be sluggish to respond due to how dense the product is.
  • Centralized 2-factor authentication management for admins - Teamwork doesn't have a system that allows admins to easily see who has 2fa enabled and there are no controls to enforce 2fa.
  • Kanban for individual tasks.
  • Gantt for tracking timelines.
  • Notification of task, milestone, project completion.
  • Team management to control who sees and works on what.
  • We reduced the time it takes to stage and execute a project by 40% once we set up our project templates.
  • We reduced client onboarding timelines by around 34% by streamlining how tasks are organized and assigned when a new project is created.
  • We improved visibility into individual workload by relying on kanban boards and team member reports.

Do you think Teamwork.com delivers good value for the price?

Yes

Are you happy with Teamwork.com's feature set?

Yes

Did Teamwork.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Teamwork.com go as expected?

Yes

Would you buy Teamwork.com again?

Yes

Jira Software, Zendesk Support Suite, Google Workspace (formerly G Suite)
Teamwork is awesome for teams who need a flexible tool that supports all types of projects. Since it supports kanban it makes visualizing the work to be done and the work in progress very easy. The Gantt chart support is decent and helps to understand how a team is doing when it comes to getting work done in a given time frame. Teamwork isn't a great option for companies that have a bunch of projects going simultaneously due to the way Teamwork structures their billing based on a number of active projects.

Teamwork.com Feature Ratings

Task Management
8
Resource Management
7
Gantt Charts
7
Scheduling
7
Workflow Automation
8
Team Collaboration
9
Document Management
2
Email integration
10