Teamwork Is a Terrific Tool for Improving Operations and Efficiency
November 21, 2017

Teamwork Is a Terrific Tool for Improving Operations and Efficiency

Max J. Jennings | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Teamwork Projects

I work for a small web design and search engine optimization company located just outside of Philadelphia. About two years ago we made the switch to Teamwork from a system that consisted of whiteboard reminders. As our organization began to grow, we realize that a more sophisticated method of project management was needed to continuously deliver quality for our clients. It took a little bit of time to get the team used to teamwork projects, but the platform helps us solve many different issues including overlooked tasks and missed milestones. Since a vast majority of our business is run off of a recurring job, Teamwork made the operations of the company much more straightforward with its recurring and dependent reminders.
  • Recurring Tasks. Anybody who is involved in the search engine optimization field knows that there are tasks you must complete every single month for your clients. Teamwork has made the reminder for backlink development, content creation, and on-site optimization much more manageable with its recurring reminders.
  • Depended Tasks. When it comes to web developers, there are specific tasks that cannot be completed ahead of another task. In the beginning, we found ourselves tripping over each other because one department would begin working on one module before the dependent module created by another department was finished. This would inevitably lead to conflict between multiple departments. Teamwork has solved this problem with its task dependencies. Now a department will only be alerted to a new task when the previous department has completed its work.
  • Milestone Completion. Put simply - teamwork projects has given us the ability to track our progress with projects and determine whether or not you will meet the milestone. The milestone reminder module now helps project managers calculate whether or not projects will be completed within the desired time. This also allows the PMs to make any staff or resource adjustments to meet the milestone instead of overshooting it.
  • Some staff members (myself included) have found the overabundance of data on the dashboards a little bit overwhelming. In certain aspects, I would like Teamwork to more closely mimic the simplicity of base camp.
  • The calendar view of upcoming tasks and milestones is also a little bit confusing and I feel delivers too much data.
  • Overall Teamwork has had a massive return on investment for us. Even though there are some aspects of the software that are not appealing this software has tremendously improved the workflow and efficiency of our company.
Anybody involved in the IT, web design or marketing industries will find this platform very useful and time-saving. For the most part, I don't think that there are many scenarios in which Teamwork would not be appropriate.

Teamwork.com Feature Ratings

Task Management
10
Gantt Charts
9
Document Management
10
Email integration
8
Mobile Access
6