Review: Teamwork Projects
June 07, 2018

Review: Teamwork Projects

Chris Hecox | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Teamwork Projects

Teamwork is a fast application accessed via an internet browser. Teamwork offers 3 separate programs: Projects, Chat, and Desk. As a small business owner, I solely use Projects.

Teamwork Projects allows for project managing multiple projects with different clients, as well as tracking time, sending invoices, creating a company look and feel to the interface, task lists, production scheduling, and more.

Pros

  • Projects allow you to create insanely detailed task lists and production schedules. One can assign projects to different users, set due dates (which update in your calendar), and set up simple scripts for task accomplishments based on previously completed tasks. There is a lot of variety to the ways you can set up task lists, so much that I continue to find new and better ways to use the system. You can also create templates to easily copy similar tasks to new projects.
  • Projects allow for client customization and project lists. It's very simple for me to create a new client and assign projects to them. If you are working on multiple projects for a client, the UI makes it easy to copy projects (to carry client details over). Clients are also listed under the project pane and it's so simple to jump from project to project.
  • Projects have a built-in task time tracker. This is great. Other applications either have unintuitive time trackers or nothing at all, meaning you'll need a third party application to track time. Project and business management are always done best if you can contain more of your work into a single software. That's the reality. You can clock time for projects specific to a task on the task list, and later do an in-depth analysis to see which projects or tasks are sucking up your time.
  • Teamwork has great customer service and troubleshooting. I've had a few issues, even initially with selecting a project management software, and getting onto chat with the team has been super fast and easy.

Cons

  • Teamwork's invoicing application within Projects isn't very good. It's convoluted and needs an overhaul. It's actually so bad and hard to use that I looked up bookkeeping software to use instead.
  • This isn't necessarily a negative point to Projects, but there are so many options for customization and specificity within Projects that it will take a lot of time to look into every process. I love Projects, but if you really want to know it, you're going to have to take a lot of time to watch webcasts and mess around with the software.
  • The production schedule and due date features of Projects are a bit confusing. It's nice to be able to place tasks and deadlines into a calendar, but ultimately it's hard to parse and ensure the accuracy of things. Perhaps with a single person, the ONLY project managing this wouldn't be so bad to ensure accuracy, but running a small business doesn't allow for having the time to work in Teamwork all day.
  • The biggest selling point for me with Teamwork is a small business plan I'm on. Essentially, I have full access to the software for one year and in that time, Projects is completely free for me. Most of the project management software is viciously overpriced for a small team. I'd be better off using excel and other free applications, but Teamwork's willingness to work with small companies speaks volumes about Teamwork's professionalism and company character. The goal is to keep small businesses interested as they grow so they'll jump onto a full plan down the road. It's enough to sell me on the software. I can't afford to pay Asana the outrageous amounts of cash they ask for, and other applications do the same thing. Teamwork is doing things the right way.
  • Projects have made managing all of my clients so very simple. I don't have to worry about forgetting things because Teamwork keeps me covered.
Teamwork does time-tracking for me, and because it's not only free for me, but also within the same application, Toggl and Harvest are obsolete.

Asana asks far too much money from a small business so Projects wins. Trello is fine but not near as thorough of a software as I need to get work done reliably.

Wave is my current bookkeeping/invoicing software, so it does beat out Projects in that regard. Unfortunately, it's using a different software, which makes for annoying situations that take time.
Projects likely shine with a smaller team of 5-15 people but work just as well solo. I use it daily to track projects and be reminded of which things I need to accomplish with different clients.

I can't imagine the software is going to work super well if you have a team of more than 20 people. I imagine at some point you'll need to split things into departments to use Teamwork, but as far as I can tell, it works great with smaller teams.

Teamwork.com Feature Ratings

Task Management
9
Gantt Charts
6
Document Management
9
Email integration
Not Rated
Mobile Access
Not Rated
Integration with accounting software
4

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