My experience with Teamwork Projects
Updated September 09, 2021

My experience with Teamwork Projects

Luciano Gardesani Marques | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Teamwork Projects

We are using Teamwork Projects to manage all the projects of our company (internal and for customers). It is used to manage and schedule activities, deadlines, responsible users, hours and costs. It is really helpful to quickly set and adjust timelines and to create an automated flow of notifications that is saving a lot of time and making the process much more consistent. Teamwork improved entirely our vision about the projects and the capacity to manage daily the workload of our team.
  • Timelines: are generated automatically since you have created the project, its activities, deadlines, etc. Is really helpful and easy to adjust.
  • Notifications system: very flexible and complete. It is possible to set key activities and follow them to receive automated notifications about their changes. It is also very flexible to set permissions per project.
  • Easy-to-use: it simply fits perfectly for us. Very easy-to-use and flexible. It can be used by small or big companies. It is intuitive and complete at the same time.
  • We miss the feature to set a calendar of business days and holidays to make it easier the definition of timelines.
  • The feature to define dates/deadlines per activity is a bit confusing. We believe it could be improved altough it has a low impact in terms of productivity.
  • We believe the solution could improve in the future the functionality to manage the workload of each human resource (for planning). It is actually a bit superficial and we understand there is space for improvement in this area.
  • Positive impact #1: everyone is saving a lot of time compared to our old process (on Excel). It is much easier to update, report, adjust timelines and activities.
  • Positive impact #2: now we have management information we did not have before. We are more prepared to take decisions, to detect risks and to evaluate the history of each project.
  • Positive impact #3: the communication regarding each project improved 100%. We do not use e-mail anymore - everything is published directly as notes and comments for each project. So we create a database with the history of each project and information is not lost anymore. It makes the process management much more consistent.
We have tested other products but according to our context of use, Teamwork suited as the best option due to functionality (complete and easy-to-use) and fair pricing. We found and tested other tools that had the same features but they were not so intuitive. Basically, Teamwork had exactly what we were looking for and we are still very satisfied with it.
We rarely ask them for help/support because we did not have to, but at the few times we did, technical support was quick and efficient. So we do not have a great experience in terms of technical support to make an accurate evaluation at this time. We use a lot their digital documentation that is great for educating ourselves about the product.

Do you think Teamwork.com delivers good value for the price?

Yes

Are you happy with Teamwork.com's feature set?

Yes

Did Teamwork.com live up to sales and marketing promises?

Yes

Did implementation of Teamwork.com go as expected?

Yes

Would you buy Teamwork.com again?

Yes

I believe Teamwork Projects is very well suited for any size or kind of project. Even if a company has hundreds of active projects at the same time (as we do) it is really easy to manage since it is possible to organize them by account, department, team, etc. So, I really do not see any limitating scenario to use the platform.

Teamwork.com Feature Ratings

Task Management
10
Gantt Charts
10
Document Management
9
Email integration
9
Mobile Access
9