TrustRadius
GAME CHANGER
https://www.trustradius.com/crmTechnolutions SlateUnspecified8.37101
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May 31, 2018

GAME CHANGER

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Technolutions Slate

We use Slate as our primary resource for assisting students in the application process for our university. We also use it for communication purposes, travel planning, monitoring communication, etc. It is primarily used by our department, but we are slowly helping other departments move towards using Slate. It addresses the issues of needing multiple software and resources to do our jobs and instead gives us a one-stop shop.
  • Allows user to maintain good track of communication that one is having with the customer.
  • Allows the creation of specific queries that we can use to reach students in a more unique way,
  • It is extremely user-friendly!
  • It could provide more ways to communicate, such as direct message or instant message if students are online.
  • It could insert tutorials within the app, so that if you don't understand something you could have easy access to help.
  • It has changed the culture of our office!
  • It is by far the best resource that we have been able to implement in our business.
  • It has been a huge return investment and allows us to do our jobs more efficiently.
Other products can provide what you need to do your job, but can make doing your job more difficult, or even time-consuming. Slate gives you the ability to do your job and to do it well. It creates a means of doing your job efficiently and in a timely manner, creating shortcuts and better processes than other products.
Slate has changed the culture of our office and we are hoping it will eventually change the culture of our entire university. It is easy to understand, efficient, and a lifesaver! We are able to do our jobs and do them better than ever before.

Technolutions Slate Feature Ratings

Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
10
Channel / partner relationship management
Not Rated
Case management
Not Rated
Call center management
10
Help desk management
10
Lead management
Not Rated
Email marketing
9
Task management
10
Billing and invoicing management
Not Rated
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
9
Custom objects
9
Scripting environment
9
API for custom integration
Not Rated
Role-based user permissions
10
Single sign-on capability
9
Social data
9
Social engagement
10
Marketing automation
9
Compensation management
Not Rated
Mobile access
9