Telnyx Review
May 06, 2021

Telnyx Review

Gregg Lantz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source

Modules Used

  • Elastic SIP Trunking
  • Voice API

Overall Satisfaction with Telynx

Telnyx is used to communicate with victims of abuse, and rape at one of our clients. Two customers use Telnyx for sales and support, 800 number services, and fax servers. One of our clients uses Telnyx to communicate with medical customers.
  • Customer support
  • Fax services
  • Telephone communications
  • SMS
  • Video communications
  • Reliability
  • Clear audio
  • Low price
  • Customer service
  • Low cost of use
  • Needs better billing for customers with multiple clients
Twilio offers better security and HIPAA paperwork but they don't have your customer service. Twilio offers better SMS programming at a much lower burden of entry. The visual programming interface makes life simple. Your pricing is much better though.

Do you think Telnyx delivers good value for the price?

Yes

Are you happy with Telnyx's feature set?

Yes

Did Telnyx live up to sales and marketing promises?

Yes

Did implementation of Telnyx go as expected?

Yes

Would you buy Telnyx again?

Yes

Telephonic communications. Telnyx could offer a more secure HIPAA compliant service with all required paperwork.