Tenrox - leader of time management
March 04, 2015

Tenrox - leader of time management

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Tenrox Professional Services Automation

Tenrox is being used as a resource management tool in our information's department only. We are looking into rolling it out to other departments in our company. It helps reconcile actual hours worked on specific projects or O&M tasks. This tool is a great database for capturing project hours that can be capitalized and used for backup.
  • Detail for capital projects.
  • Shows associate work capacity throughout the year.
  • Helps clarify projects misses and gains by allowing to reconcile to forecast.
  • Does not connect to SAP.
  • New upgrade caused us to lose many reporting features.
  • Upgrades 1-4 times per year.
  • Increased time tracking accuracy
  • Provide accurate detail to corporate auditors for time spent on projects that can be capitalized
  • increased awareness of project pain points and successes
TENROX was the leader of time management at the time of investment. Other services had greater capabilities but did not have a sound time management database. Tenrox is now trying to compete with the other services but our company is not interested.
I was not part of the selection process but we were only in the market for a time management system. I know now Tenrox provides a lot more features now than what we currently use the tool for.

Upland PSA Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
8
Scheduling
10
Workflow Automation
8
Team Collaboration
5
Support for Agile Methodology
5
Support for Waterfall Methodology
3
Document Management
7
Email integration
9
Mobile Access
6
Timesheet Tracking
10
Change request and Case Management
8
Budget and Expense Management
5