Great when your account stays open.
March 27, 2024
Great when your account stays open.
Score 4 out of 10
Vetted Review
Verified User
Overall Satisfaction with Text-Em-All
We used Text-Em-All to notify our engaged clients of the open tax portal, so that we can begin their projects. We used them annually around tax season time. The software was great in contacting a bunch of clients at once and to make communication easier for our clients. When the software provider kept our account open, it worked great.
- Executes as expected
- Great pricing
- Easy platform.
- Account use policy is not clear.
- Poor communication with account manager.
- Didn't feel valued as a customer of multiple years.
- Pricing
- Reliability
- Continued Use
- Allowed clients to communicate with the firm
- Made it easier for the clients and the firm
- Provided helpful lines of communication
The service was not utilized for emergency notifications, as that is not its intended purpose. Rather, we employed it to facilitate and enhance our clients' interaction with the tax portal. By leveraging this service, we were able to provide our clients with a more efficient and streamlined experience, allowing them to easily navigate the portal and access the necessary information and resources. This ultimately helped us to optimize our clients' satisfaction and streamline our overall operations.
Do you think Text-Em-All delivers good value for the price?
Yes
Are you happy with Text-Em-All's feature set?
Yes
Did Text-Em-All live up to sales and marketing promises?
Yes
Did implementation of Text-Em-All go as expected?
Yes
Would you buy Text-Em-All again?
No