I can't imagine IAM without Okta
November 03, 2020

I can't imagine IAM without Okta

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise Plus

Modules Used

  • Okta Workforce Identity

Overall Satisfaction with The Okta Identity Cloud

Our entire organization uses Okta Identity Cloud for single sign-on access to all of our SaaS and on-premise web applications, as well as some servers both in data centers and in public cloud. Okta allows us to craft flexible authentication policies, including multi-factor and passwordless options, that enable low-friction user experiences without sacrificing security. Robust APIs and a workflow engine enable us to customize workloads and processes whenever we need to do so. Okta continues to keep up with new standards and technologies such as WebAuthN and FIDO2, enabling new and better experiences for our users. The platform is continuously invested in, and we are able to continuously improve both security and user experience as a result.
  • Flexible authentication policies and authenticator options.
  • Continuous improvement of the platform on top of an already robust featureset.
  • Easy integration with thousands of SaaS and on-premise web applications.
  • Device trust option for Windows devices depends too heavily on on-premise infrastructure.
  • Departed users can be challenging to manage through admin console.
  • Speed of deployment.
  • Increased user productivity.
  • Automated tasks.
  • Improved security posture.
  • Lower TCO.
  • Allows our talented technical staff to work on other problems.
We never had to think about different solutions for cloud environments or our data center. Okta follows standards that allow us to use it regardless of where the application lies. There's never a doubt when purchasing a new application, no matter where it will live, if it supports Okta.
Okta's Professional Services experiences proved disappointing and we ended up with a third-party that served us much better. [The] Customer Success program has been fantastic across multiple representatives. Our CSM continues to advocate for us and push for new features or functionality, get us involved in early betas and generally give us access to anyone we need within the Okta organization.
SSO is a single point of failure. That can be very scary when starting down the path of choosing a provider, and in the past meant relying on on-premise solutions that were brittle and required significant effort to stand up and keep operational.

I can't remember the last time we had an Okta outage. But I do appreciate that when we do, it's public knowledge (status.okta.com) and Okta tells us before our users get the chance to do so.
Okta is more flexible, easier to use, and continuously gets better. The organization listens well to its users, and enhances the product frequently with what the users are looking for.
By far the best IDaaS solution on the market. [Okta Identity Cloud] handles M&A incredibly well, integrates well with AD and LDAP and can delegate authentication to both. [Okta] can easily automate user provisioning from an HR system downstream with custom attribute mastering and logic. Authentication takes into consideration [the] user and device.

Okta could improve on reporting and governance features. I would like to see better efforts to enable access certification.

The Okta Identity Cloud Feature Ratings

ID-Management Access Control
ID Management Single-Sign On (SSO)
Multi-Factor Authentication
Password Management
Account Provisioning and De-provisioning
ID Management Workflow Automation
ID Risk Management