OKTA - Worth the investment!
November 06, 2020

OKTA - Worth the investment!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

Enterprise

Modules Used

  • Okta Workforce Identity

Overall Satisfaction with The Okta Identity Cloud

The Okta Identity Cloud is being used across the entire organization, including all staff, faculty and students. It allows us to integrate single sign on across our most used applications as well as use multi factor authentication. It provides a seamless and user friendly experience to all our users, which is ideal for us to provide a positive user experience while providing a secure authentication process.
  • Easy multifactor setup
  • Cross device experience
  • Easy setup with SAML and SSO applications
  • Tech support responsiveness
  • Increased productivity by taking repetitive tasks off system analysts.
  • The automated provisioning service has decreased the amount of wait time to deliver accounts to end users
  • Increased security protection to our end user accounts with MFA
We haven't utilized this functionality.
We had a specific issue relating to a web application and the cookie authentication it was supplying to the browser. We were able to work closely with The Okta Identity Cloud customer support team in addressing the issue. The escalated to the product development team who engaged with us to fix the issue in a later release of The Okta Identity Cloud.
We have had no service interruptions to The Okta Identity Cloud since our implementation. We have become to rely on its stability and expect nothing but a consistent remarkable uptime as stated.
We evaluated Microsoft Identity Manager prior to selecting The Okta Identity Cloud. We found that The Okta Identity Cloud was a more robust solution and more widely accepted with our software applications. The Okta Identity Cloud also included the provisioning and deprovisioning of user accounts more seamlessly with less human involvement. Multifactor authentication was also a bonus when comparing with other solutions that required a separate MFA solution.
We have setup an automated user account provisioning with The Okta Identity Cloud. Its does a good job of processing for our onboarding and ID management user accounts in conjunction with our active directory environment. It also is a seamless integration with other third party applications and works well with their SAML security.

The Okta Identity Cloud Feature Ratings

ID-Management Access Control
9
ID Management Single-Sign On (SSO)
9
Multi-Factor Authentication
10
Password Management
8
Account Provisioning and De-provisioning
8
ID Management Workflow Automation
8
ID Risk Management
9