great fit easy integration and broad app catalog
April 22, 2022

great fit easy integration and broad app catalog

Daniel Angulo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Single Sign-On

Modules Used

  • Okta Customer Identity

Overall Satisfaction with The Okta Identity Cloud

Our main use is basically identity management, group provisioning, and lifecycle management. This way we can help users easily set up their accounts and secure all platforms with no risk. We use multiple instances of the same app so in that way replicating and automating applications is easy and straightforward and no need to do repetitive work.
  • Group provisioning
  • App management for different instances
  • Logs and reports
  • Lifecycle management
  • Imports
  • Support
  • User easy management
  • Automate account creation
  • Provisioning
For us, it is just touch and go. We don't focus on this as an IT team we just move along we consider that everything that can be integrated should be in okta, and after this. We just move forward, even for nonnative apps it can be done and needs to be done we work great with that.
So far we have a few contacts with the support team. Most interactive has been really good some with room to improve, which is ok we are an IT team and we are not perfect but we know we can count on them. They are kind and polite and very helpful.
The best thing about this is not to worry about major issues or downtime. We rely on okta because is always there, so moving forward with this is a no brainer we just know Okta will be working. All teams know this and for us is just moving a long, we just go there and it is working.

Do you think The Okta Identity Cloud delivers good value for the price?

Yes

Are you happy with The Okta Identity Cloud's feature set?

Yes

Did The Okta Identity Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of The Okta Identity Cloud go as expected?

Yes

Would you buy The Okta Identity Cloud again?

Yes

Perfect for remote management of user, all organization that manages lots of web-based apps, everything related to multiple instances of the same app, cloud-based services can be easily integrated, a good way to add external members and restrict application and access use, and you can run test with no real-time delays for users.

The Okta Identity Cloud Feature Ratings

ID-Management Access Control
8
ID Management Single-Sign On (SSO)
10
Multi-Factor Authentication
7
Password Management
8
Account Provisioning and De-provisioning
8
ID Management Workflow Automation
8
ID Risk Management
10